Crocs India — Crocs literide is completely damaged with in 9 months

I've been a crocs fan for a long time and recently like about 9 months ago, i purchased a pair of Crocs Lite Ride slippers from one of your exclusive outlet in kerala.
For the aforesaid footwear, I paid an exorbitant sum of around Rs 4, 500. Naturally, with the anticipation that it would last at least two years.
I am bitterly disappointed that it din't even last for a year. A few months after purchasing, black spots began to show making my footwear look ugly, and the upper half of the footwear is now fully broken and ripped. Last week, the rear strap also snapped, making it impossible for me to use the footwear.

For your convenience, I've included a thorough images of the situation below. Unfortunately I am unable to add video due to file size restrictions.

For everyday wear, I've always preferred crocs. This time it's completely inappropriate and unexpected, and the quality of the slipper, given the money I paid for it is also in question.

Such a atrocious experience from a reputable brand like yours can never stay the cause and hence, being a loyal customer of your brand, i am seeking for a replacement and I'm hoping Crocs India will do everything possible to maintain my faith. And to a slew of additional crocodile fans.
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Comments

Literally same damage except for the straps... Maybe cause i don't use straps but the tears are literally identical and it's the same colour and model too barely 10 months old

This ain't the first time tho
My first literide developed the same damage, didn't think it through cause i thought it might've been due to the clogs being shelved for quite sometime during lockdown

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