I bought crocs footwear in Oct 2021. Within 7 months the below part completely broke off. When we went to the store from where we bought it they took the footwear and said they will look into it. We had sent a mail too. It’s been 2 months. There is no updates at all. I called then and enquired, and now they are saying that it is not repairable, and it cannot be replaced since the warranty was 3 months, Can we give it to a local repairer and stick it and give?
Really? Did I purchase crocs so that it can break off before a year, without replacement, without repair and on top of it to be asked if they can get it sticked by a local repairer and give?
Crocs only offers 3 months warranty, what is the purpose of buying such an expensive footwear if it’s not even lasting for a year? More than the price, it’s the confidence and Assurance I had on crocs. That it will last for years.
I am extremely disappointed.
I request you to kindly look into it.
Crocs India customer support has been notified about the posted complaint.