Claimed

Crocs India Complaints & Reviews

1
Updated: Aug 11, 2025
Complaints 503
Resolved
11
Unresolved
492
Contacts

File a complaint to Crocs India

Having problems with Crocs India?

File a complaint and get it resolved by Crocs India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Crocs India reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
Y
Yogesh Kumar G V
Jan 6, 2023
Report
Copy

CROCS Crocband Men black sandals damaged with in 2 months

I bought a CROCS Crocband Men black sandals from Flipkart website on 08th november 2022. Within 2 months my sandals got damaged....
Helpful
Found this helpful?
Write a comment
Report
Copy
E
Edwin p kuruvila
Nov 22, 2022
Report
Copy

I have used corcs only for 6 months and it got damaged I hate the product
Crocs India customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    T
    Thazmu
    from Mangalore, Karnataka
    Nov 18, 2022
    Report
    Copy

    I have purchased a crocs from crocs online shopping and the size doesn't fit me..I want one size smaller and want an exchange..

    But I am not able to return or exchange it as it shows order number is invalid but the order number what is given in the invoice and the mail I received is of same..

    Please help me with this ..I want an exchange or return and refund the money back..it is worth 2097/-
    Crocs India customer support has been notified about the posted complaint.
    It would be good i[censored] could exchange rather than return..coz its a gift that I received.
    Helpful
    1 other people found this review helpful
    1 found this helpful
    1 Comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      shwetabhimsaria
      from Delhi, Delhi
      Nov 14, 2022
      Report
      Copy

      I purchased crocs flip flops from Connaught Place last Saturday. They have caused severe blisters on foot for the very first time. Need to return the same please and any solution for this.
      Crocs India customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Report
        Copy

        Address: Kozhikode,kerala

        My crocs are in unusable Condition,
        The glue is completely destroyed and the two parts of the shoe separate.
        Unable to walk, both are like this.
        You are giving warranty for only three months. What about the problems that come after that? How can it be used if it is made in such bad condition?
        Crocs India customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          san84
          from Bengaluru, Karnataka
          Nov 2, 2022
          Report
          Copy

          I purchased one sandal from Crocs named ( crocs women's Mauve mist/mashroom Brooklyn Low Wedge W/Mmt/mrm W7-5uk, BO9776J81Q) during this May 2022 through amazon. It is of cost 4999/-.I placed the order on 21/5/2022 Now it is about to broke at the front flap as shown in photo. i tried many ways to contact the customer care, but couldn't. so i am registering in it. Kindly resolve the issue
          invoice number is BOMS-381560
          Order ID[protected] through Amazone)
          Phone number- [protected]
          email: [protected]@gmail.com
          Crocs India customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nncy
            from Delhi, Delhi
            Oct 18, 2022
            Report
            Copy

            Address: Delhi

            I bought slippers from the crocs store at connaught place in delhi and the sticker just broke off.
            Crocs India customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Oct 15, 2022
              Report
              Copy

              Address: Trichy,Tamilnadu

              I have recently purchase crocs Unisex Adult Bayaband navy blue color from amazon, tha product is genuine well and good. But la size i purchase is m7w9 left leg is as per size but my right leg clog is bulge and large size than the left one.

              I managed to use but its really annoying and the size difference is easily visible it keeps on disturbing me.

              Because of this my first experience with crocs is worse.

              Is there anything you could do, pls help.
              Crocs India customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sahadulla k
                Oct 2, 2022
                Report
                Copy

                Address: Varambilmannu thekinchuved pathanapuram Areekode Malappuram Kerala 673639

                In the croc’s my shoo is complete immediately and the croc’s is a brand that I use regularly. Why did this happen? I don't know if there is a company that can do it. Only 3monthe use
                Crocs India customer support has been notified about the posted complaint.
                Oct 02, 2022
                Updated by Sahadulla k
                Please don’t avoid my complaint 🙏
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  R
                  Rita Elizabeth Thomas
                  from Ernakulam, Kerala
                  Sep 20, 2022
                  Report
                  Copy

                  I bought crocs footwear in Oct 2021. Within 7 months the below part completely broke off. When we went to the store from where we bought it they took the footwear and said they will look into it. We had sent a mail too. It’s been 2 months. There is no updates at all. I called then and enquired, and now they are saying that it is not repairable, and it cannot be replaced since the warranty was 3 months, Can we give it to a local repairer and stick it and give?
                  Really? Did I purchase crocs so that it can break off before a year, without replacement, without repair and on top of it to be asked if they can get it sticked by a local repairer and give?
                  Crocs only offers 3 months warranty, what is the purpose of buying such an expensive footwear if it’s not even lasting for a year? More than the price, it’s the confidence and Assurance I had on crocs. That it will last for years.
                  I am extremely disappointed.
                  I request you to kindly look into it.
                  Crocs India customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Damam Shivani
                    from Anantapur, Andhra Pradesh
                    Sep 8, 2022
                    Report
                    Copy

                    Address: Flipkart (I purchased)

                    I have ordered the crocs in Flipkart on july 24th and received the product on 30th july . Recently on 1st September my crocs got torn even if I used it carefully. Kindly I request to compensate my loss. As we are students many o[censored]s are using this crocs believing the quality of brand so kindly I request you to compensate my loss. Thankyou
                    Crocs India customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      D
                      Desna saji
                      Sep 7, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Order not delivered but site shows its delivered

                      Website: www.shopcrocs.in/sign-in

                      Order with bluedart AWB# [protected] order No.[protected] with Ndsl

                      Order has been place on 21august and to be delivered showed at 25th August. Sameway the site showed the item has been delivered. But i didn't receive the shipment nor any delivery boy called me to locate the address. The address that i gave was also genuine where many orders use to come. Nothing was wrong with the address. Since i have payed an amount of 2000...
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy
                      D
                      Desna saji
                      Sep 6, 2022
                      Report
                      Copy

                      I have ordered one crocs fron the crocs india site. After 4 days the site was showing the product is delivered but actually it was not. I have ordered through simpl installments. Payed 650 of first installment two more are pending where i have to pay and the product is not received. Such a bad experience from crocs team. The delivery service was undertaken by bluedart and same that site also shows its delivered. Such a bad experience. The worst is i have to pay 650 of 2 installments where i didnt get the product. The site also shows crocs is not responsible if the shipment is not able to locate and the site shows its delivered. What an awful experience from crocs team. Whole total of the product was approx 2000. Kindly consider the request and do the needful
                      Crocs India customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        R
                        Ramya2911
                        Sep 5, 2022
                        Report
                        Copy

                        I have oredered cros product from your website and product has been delivered to me on 4th September. There is a size issue i have W6 but i would like to replace the same product with W7. Can you please help with the replacement or take the return and refund the amount back to my account.
                        Crocs India customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Khadeeja henna
                          from Mannarkkad, Kerala
                          Sep 4, 2022
                          Report
                          Copy

                          I bought this product on may 2022.The golden colour is so patchy and is in a worst look now.Its just 3months and the product is supposed to be water friendly.I demand a replacement or compensation of the product as soon as possible.Attaxhing the image below.
                          Crocs India customer support has been notified about the posted complaint.
                          Helpful
                          1 other people found this review helpful
                          1 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            N
                            Naeem sait
                            from Kollam, Kerala
                            Sep 4, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            Guys don't fall the buy one get one scam please it's a humble request
                            These bluedart guys are also scamming I think so their tracking number is : [protected]
                            And the crocs order number is :[protected]
                            Please dont make a customer suffer like this 🙏
                            Sep 6, 2022
                            Complaint marked as Resolved 
                            The parcel 2nd one came a day late but still let it be it's okay
                            Crocs India customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Althaf3
                              from Alappuzha, Kerala
                              Sep 4, 2022
                              Report
                              Copy

                              Address: MUGAL BEACH RESORT SEA VIEW WARD allepy

                              Didn't receive one crocs on one on one sale of crocs. On order number[protected] didn't receive 207822-1FJ CLASSIC CROCS MARBLED WHITE/MICROCHIP UNISEX FLIP
                              while received[protected] CLASSIC CROCS MARBLED WHITE/BLACK UNISEX SANDAL. But online it's shown that I've received both the orders. Please do the needful ASAP.
                              Crocs India customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                ksjisjne
                                from New Delhi, Delhi
                                Sep 3, 2022
                                Report
                                Copy

                                There was a buy 1 get 1 offer. so it had to be two pairs of clog in the order it showed 2 orders and I have even paid for it but when I received the order there was only one clog.
                                Crocs India customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Shiven Kaushik
                                  from Deoli, Delhi
                                  Sep 3, 2022
                                  Report
                                  Copy

                                  I purchased 2 pairs of classic Crocs flame unisex slides but I received only one pair the red one.
                                  Beige Color crocs is missing.

                                  My Order #[protected]
                                  Crocs India customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    C
                                    cbemak
                                    from New Delhi, Delhi
                                    Sep 3, 2022
                                    Report
                                    Copy

                                    Team,
                                    Bought this with great expectation and belief on quality and totally disappointed. At the cost of near Rs.5000, one doesn't expect mediocre piece.
                                    There were other two bought and results are equally frustrating.
                                    Products from Crocs were bought in other countries and they're way better.
                                    Purchased city: Coimbatore
                                    I'm counting on your team to get a replacement for these products. At loss of Rs.10, 000 approx.

                                    Regards,
                                    Arun
                                    Crocs India customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit