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Crocs India Complaints & Reviews

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Updated: Jun 11, 2025
Complaints 494
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11
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Crocs India reviews & complaints page 11

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R
Rita Elizabeth Thomas
from Ernakulam, Kerala
Sep 20, 2022
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I bought crocs footwear in Oct 2021. Within 7 months the below part completely broke off. When we went to the store from where we bought it they took the footwear and said they will look into it. We had sent a mail too. It’s been 2 months. There is no updates at all. I called then and enquired, and now they are saying that it is not repairable, and it cannot be replaced since the warranty was 3 months, Can we give it to a local repairer and stick it and give?
Really? Did I purchase crocs so that it can break off before a year, without replacement, without repair and on top of it to be asked if they can get it sticked by a local repairer and give?
Crocs only offers 3 months warranty, what is the purpose of buying such an expensive footwear if it’s not even lasting for a year? More than the price, it’s the confidence and Assurance I had on crocs. That it will last for years.
I am extremely disappointed.
I request you to kindly look into it.
Crocs India customer support has been notified about the posted complaint.
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    D
    Damam Shivani
    from Anantapur, Andhra Pradesh
    Sep 8, 2022
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    Address: Flipkart (I purchased)

    I have ordered the crocs in Flipkart on july 24th and received the product on 30th july . Recently on 1st September my crocs got torn even if I used it carefully. Kindly I request to compensate my loss. As we are students many o[censored]s are using this crocs believing the quality of brand so kindly I request you to compensate my loss. Thankyou
    +2 photos
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      D
      Desna saji
      Sep 7, 2022
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      Order not delivered but site shows its delivered

      Website: www.shopcrocs.in/sign-in

      Order with bluedart AWB# [protected] order No.[protected] with Ndsl

      Order has been place on 21august and to be delivered showed at 25th August. Sameway the site showed the item has been delivered. But i didn't receive the shipment nor any delivery boy called me to locate the address. The address that i gave was also genuine where many orders use to come. Nothing was wrong with the address. Since i have payed an amount of 2000...
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      Desna saji
      Sep 6, 2022
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      I have ordered one crocs fron the crocs india site. After 4 days the site was showing the product is delivered but actually it was not. I have ordered through simpl installments. Payed 650 of first installment two more are pending where i have to pay and the product is not received. Such a bad experience from crocs team. The delivery service was undertaken by bluedart and same that site also shows its delivered. Such a bad experience. The worst is i have to pay 650 of 2 installments where i didnt get the product. The site also shows crocs is not responsible if the shipment is not able to locate and the site shows its delivered. What an awful experience from crocs team. Whole total of the product was approx 2000. Kindly consider the request and do the needful
      Crocs India customer support has been notified about the posted complaint.
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        R
        Ramya2911
        Sep 5, 2022
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        I have oredered cros product from your website and product has been delivered to me on 4th September. There is a size issue i have W6 but i would like to replace the same product with W7. Can you please help with the replacement or take the return and refund the amount back to my account.
        Crocs India customer support has been notified about the posted complaint.
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          K
          Khadeeja henna
          from Mannarkkad, Kerala
          Sep 4, 2022
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          I bought this product on may 2022.The golden colour is so patchy and is in a worst look now.Its just 3months and the product is supposed to be water friendly.I demand a replacement or compensation of the product as soon as possible.Attaxhing the image below.
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            N
            Naeem sait
            from Kollam, Kerala
            Sep 4, 2022
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            Guys don't fall the buy one get one scam please it's a humble request
            These bluedart guys are also scamming I think so their tracking number is : [protected]
            And the crocs order number is :[protected]
            Please dont make a customer suffer like this 🙏
            Sep 6, 2022
            Complaint marked as Resolved 
            The parcel 2nd one came a day late but still let it be it's okay
            Crocs India customer support has been notified about the posted complaint.
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              A
              Althaf3
              from Alappuzha, Kerala
              Sep 4, 2022
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              Address: MUGAL BEACH RESORT SEA VIEW WARD allepy

              Didn't receive one crocs on one on one sale of crocs. On order number[protected] didn't receive 207822-1FJ CLASSIC CROCS MARBLED WHITE/MICROCHIP UNISEX FLIP
              while received[protected] CLASSIC CROCS MARBLED WHITE/BLACK UNISEX SANDAL. But online it's shown that I've received both the orders. Please do the needful ASAP.
              Crocs India customer support has been notified about the posted complaint.
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                K
                ksjisjne
                from New Delhi, Delhi
                Sep 3, 2022
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                There was a buy 1 get 1 offer. so it had to be two pairs of clog in the order it showed 2 orders and I have even paid for it but when I received the order there was only one clog.
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                  S
                  Shiven Kaushik
                  from Deoli, Delhi
                  Sep 3, 2022
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                  I purchased 2 pairs of classic Crocs flame unisex slides but I received only one pair the red one.
                  Beige Color crocs is missing.

                  My Order #[protected]
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                    C
                    cbemak
                    from New Delhi, Delhi
                    Sep 3, 2022
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                    Team,
                    Bought this with great expectation and belief on quality and totally disappointed. At the cost of near Rs.5000, one doesn't expect mediocre piece.
                    There were other two bought and results are equally frustrating.
                    Products from Crocs were bought in other countries and they're way better.
                    Purchased city: Coimbatore
                    I'm counting on your team to get a replacement for these products. At loss of Rs.10, 000 approx.

                    Regards,
                    Arun
                    Crocs India customer support has been notified about the posted complaint.
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                      Aditya Singj
                      from Patna, Bihar
                      Sep 2, 2022
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                      Hello, I had ordered a crocs silder on 13 August 2022, it was delivered on 19 August 2022, it was a size shorter so i request for return, my return was accepted and it was taken by delivery agent on 22 August 2022, then it was inspected and all was clear and I got mail that my money will be refunded in 5-7 days, they asked for my bank details, then I give my bank details, and it's been more than 9 days they didn't refunded my money, they are not replying my mail from 4 days, and didn't answer my single call yet, I have called over 100 times, their customer service is very very poor, i am a student and I have money issues, but they are not understanding, if they are busy in some other issues, then atleast they should mail me, and give a time period, but they are not doing that also, they are not replying my mail, if they will not refund my money in 2-3 days, I will file a case against them in consumer court
                      Crocs India customer support has been notified about the posted complaint.
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                        S
                        Shivangi Narayan
                        from New Delhi, Delhi
                        Sep 1, 2022
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                        I bought 3 crocs slippers from myntra few months ago. There is one major issue we are facing in all the 3 slippers that while walking the front part of the slipper just sticks to the floor (like somebody has applied sudden brake) which makes balancing ourselves difficult.

                        Please resolve this issue, if you need any further clarification on this you can reach out to me on narayan.[protected]@gmail.com

                        Thanks,
                        Crocs India customer support has been notified about the posted complaint.
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                          S
                          Sagar Ghori
                          from Surat, Gujarat
                          Sep 1, 2022
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                          Address: C-801, Silver palace Near Uttran to KAPODRA bridge near Aastha Square Opp. bhagwati farm Uttran Surat-394105

                          Sir Cleaning problem…

                          Sir Pani se Saaf kar ne par pura kharab ho raha hai footwear not perfect clean apko dekhna ho to May apko photo send kar raha hu… Very costly hai to quality uske same Sahi nahi lag rahi hai Plzz dear sir/madam my product issue problem solve… very fast Contact me Sir…

                          My Number [protected]
                          +1 photos
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                            Rohit tamatapu
                            Aug 29, 2022
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                            I paid money using via phone pe b on 28 August but still my order is in pending
                            Crocs India customer support has been notified about the posted complaint.
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                              Aamlan V
                              Aug 29, 2022
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                              I paid money via Phonepay but my order is still pending and no reply from crocs
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                                N
                                Naeem sait
                                from Kollam, Kerala
                                Aug 28, 2022
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                                Today for the Crocs sale I ordered two clogs from Crocs india site and when I ordered there it first showed pending payment and 2nd time also same and the third time even my money was debited
                                Order numbers are[protected] in Crocs
                                And[protected] in paytm wallet
                                Then[protected] in Crocs
                                And then[protected] in Crocs
                                Order numbers are here
                                Please consider this as a serious issue and i need my money back
                                +2 photos
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                                  S
                                  Sagar_8755
                                  from Vyara, Gujarat
                                  Aug 28, 2022
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                                  Hello,
                                  I ordered clog and jibbitz on 12th august order id[protected] in 2 3 days my order status shows (Refunded_out of stock partial) so I ordered another clog order id[protected] in 2 3 days they refund me only jibbitz amount because of jibbitz are out of stock after on 21st august delivery boy came with 2 clogs so I refused one clog which order id[protected] but still they not provides my refund back also not given any updates regarding refund through mail, so kindly help me to get my refund.
                                  Regards,
                                  Sagar Patel
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                                    S
                                    Sindhu Nammi
                                    Aug 27, 2022
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                                    Address: Inorbit mall, Hyderabad

                                    My new Crocs sandals I bought 20 days back in a Crocs showroom in Inorbit mall in Hyderabad has a strap came out. This looks like a serious quality issue and is completely no expected from Crocs. This item costed is more than 3000 rupees and just in a month it got spoiled. We cannot return it also as we are out of India and will not return in the due course of time. We also don't have the bill currently. You can find the item as new as it was bought just less than a month back. I would request crocs management to look into this complaint and do the needful.
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                                      Neethusobin
                                      from Parappanangadi, Kerala
                                      Aug 25, 2022
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                                      I have been using crocs for years... But am really disappointed at my last purchase CROCS Bayaband Clog Men Blue Clogs. It doesn't worth it's price.. I had ordered it through flipkart online shop and it's price was 2500 INR. And within two days it's started to get damaged. The main highlight of the chappal which has letters as crocs started peeling off from the clogs and.. Please try to find a solution for me to replace the product
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