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Crocs India Complaints & Reviews

www.shopcrocs.in
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Updated: Aug 11, 2025
Complaints 503
Resolved
11
Unresolved
492
Bad 😕 It seems that Crocs India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Crocs India

Crocs India reviews & complaints page 11

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Y
yaashaswini
from Bengaluru, Karnataka
Jan 25, 2023
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Hello sir/madam
Since I am new customer for crocs I was really excited about my first crocs but unfortunately am very disappointed as my crocs got scratches after one month usage I really never expected this based on the company brand value and quality . I really need a replacement for my order
Crocs India customer support has been notified about the posted complaint.
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    G
    Goppika
    from Chennai, Tamil Nadu
    Jan 25, 2023
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    Address: Chennai, Tamil Nadu

    My crocs sandals have got many scratches even by touching a slight object like sitting in classroom
    Crocs India customer support has been notified about the posted complaint.
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      S
      Shaluu._
      Jan 25, 2023
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      Here i am requesting a replacement for my sandal which i purchased from crocs outlet has becone scratch and broken
      Crocs India customer support has been notified about the posted complaint.
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        F
        Fathima nafla
        from Kozhikode, Kerala
        Jan 25, 2023
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        I've been using crocs for a while and used it's several models but recently purchased an crocs ' isebelle' . It was super comfy but then later it started to decay, don't know how it happened . I was really desperated because it almost cost ₹4000/- .

        hope I'll get an relevant reply and offer for product exchange
        Crocs India customer support has been notified about the posted complaint.
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          N
          Nish__
          from Hyderabad, Telangana
          Jan 25, 2023
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          I have been using crocs platform sandals and one day i was walking on a bad road and suddenly the platform heel broke I couldn’t believe that it has such abad quality
          Crocs India customer support has been notified about the posted complaint.
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            M
            mirdas
            Jan 25, 2023
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            Address: Brookfields, Coimbatore, India

            My crocs has been damaged, and I need exchange my crocs clog
            +2 videos
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              S
              SnehaSanthosh
              Jan 25, 2023
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              I had bought a pair of crocs high sandals and within ten days those got scratched and i didnt even rough use it cause it was my favourite ones. I got to know about it recently only thats why the delay in submitting the mail. After that scratch i had washed and kept it aside cause now it doesn’t look formal to wear.
              +1 videos
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                F
                Fathima nafla
                from Kozhikode, Kerala
                Jan 25, 2023
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                Scratch and damage
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                  N
                  Neha1103
                  Jan 24, 2023
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                  Ordered a crocs from Amazon and the crocs label around the slides started to come off in 2 months. Please do the needful. No one would ever expect this from crocs
                  Crocs India customer support has been notified about the posted complaint.
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                    F
                    Fathima haneefa
                    Jan 23, 2023
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                    My crocs got scratched i need to exchange it
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                      R
                      Rahul T P
                      Jan 15, 2023
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                      Address: SV TECHNICAL INSTITUTE, Koppam, near Koppam Govt. High School,Mulayankavu Road in Palakkad Koppam, near Koppam Govt. High School,Mulayankavu Road in

                      The footwear is getting wear easily. I brought the sandal on September 26th 2022 and now I am facing a problem of o[censored]ncomfortable while walking with this sandal due to the quick wear of it's material in the centre portion of the sandal.
                      Abroad this sandal with huge expectations and especially the durability and I don't think so it will be a long lasting one on the present conditions
                      Crocs India customer support has been notified about the posted complaint.
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                        A
                        Aman Kumar 755
                        from New Delhi, Delhi
                        Jan 10, 2023
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                        Address: New Delhi

                        I bought crocs because of its quality and what i got is a cheap quality product that nearly comes out in 2 parts because of the faluty pasting . And it is happening in both (left &right ) slipper. what is this why is this happening?

                        It started within 2 month after I bought it. The cost was around ₹5500. Such a high price product with very low quality should not be in market.

                        I wish u understand stand my concern and hope you can solve the issue.

                        Thank you
                        Jan 10, 2023
                        Complaint marked as Resolved 
                        No steps has been taken yet.
                        Crocs India customer support has been notified about the posted complaint.
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                          D
                          Disha1978
                          from Delhi, Delhi
                          Jan 8, 2023
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                          Address: Ramprastha Colony

                          I bought a Crocs Slipper from Pragati Maidan Vide bill no 553 dated[protected]. Knob got damaged and your Laxmi nagar Crocs shop denied to attend the complain.

                          Product is under guarantee period. Request you to please resolve the problem as soon as possible.

                          My Contact no is [protected]
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                            E
                            Edwin p kuruvila
                            Nov 22, 2022
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                            I have used corcs only for 6 months and it got damaged I hate the product
                            Crocs India customer support has been notified about the posted complaint.
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                              T
                              Thazmu
                              from Mangalore, Karnataka
                              Nov 18, 2022
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                              I have purchased a crocs from crocs online shopping and the size doesn't fit me..I want one size smaller and want an exchange..

                              But I am not able to return or exchange it as it shows order number is invalid but the order number what is given in the invoice and the mail I received is of same..

                              Please help me with this ..I want an exchange or return and refund the money back..it is worth 2097/-
                              Crocs India customer support has been notified about the posted complaint.
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                              It would be good i[censored] could exchange rather than return..coz its a gift that I received.
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                                S
                                shwetabhimsaria
                                from Delhi, Delhi
                                Nov 14, 2022
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                                I purchased crocs flip flops from Connaught Place last Saturday. They have caused severe blisters on foot for the very first time. Need to return the same please and any solution for this.
                                Crocs India customer support has been notified about the posted complaint.
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                                  S
                                  [email protected]
                                  Nov 8, 2022
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                                  Address: Kozhikode,kerala

                                  My crocs are in unusable Condition,
                                  The glue is completely destroyed and the two parts of the shoe separate.
                                  Unable to walk, both are like this.
                                  You are giving warranty for only three months. What about the problems that come after that? How can it be used if it is made in such bad condition?
                                  Crocs India customer support has been notified about the posted complaint.
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                                    S
                                    san84
                                    from Bengaluru, Karnataka
                                    Nov 2, 2022
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                                    I purchased one sandal from Crocs named ( crocs women's Mauve mist/mashroom Brooklyn Low Wedge W/Mmt/mrm W7-5uk, BO9776J81Q) during this May 2022 through amazon. It is of cost 4999/-.I placed the order on 21/5/2022 Now it is about to broke at the front flap as shown in photo. i tried many ways to contact the customer care, but couldn't. so i am registering in it. Kindly resolve the issue
                                    invoice number is BOMS-381560
                                    Order ID[protected] through Amazone)
                                    Phone number- [protected]
                                    email: [protected]@gmail.com
                                    Crocs India customer support has been notified about the posted complaint.
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                                      N
                                      Nncy
                                      from Delhi, Delhi
                                      Oct 18, 2022
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                                      Address: Delhi

                                      I bought slippers from the crocs store at connaught place in delhi and the sticker just broke off.
                                      Crocs India customer support has been notified about the posted complaint.
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                                        S
                                        [email protected]
                                        Oct 15, 2022
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                                        Address: Trichy,Tamilnadu

                                        I have recently purchase crocs Unisex Adult Bayaband navy blue color from amazon, tha product is genuine well and good. But la size i purchase is m7w9 left leg is as per size but my right leg clog is bulge and large size than the left one.

                                        I managed to use but its really annoying and the size difference is easily visible it keeps on disturbing me.

                                        Because of this my first experience with crocs is worse.

                                        Is there anything you could do, pls help.
                                        Crocs India customer support has been notified about the posted complaint.
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