Crocs India Complaints & Reviews

CROCS purchased online have cracked within 6 months my number is [protected]
Name Akshay Agnihotri
Could you please provide a replacement as it is very expensive for me
This was bought on 6th Dec and it cracked as half on 05/07
address: 301 Abhishek, G.D. Ambekar road, Next to naigaon monorail station, Dadar 400014

Got scratches on the edges of the slippers

Dear Crocs Team

I have purchased Crocs slippers Article No CAPRI V SPORTY FLIP W

Invoice is attached for your reference.

Unfortunately, I have encountered a defect with one of the slippers. Its strap pasting is coming out. Picture is attached for your reference.This is quite unexpected from a renowned brand like crocs and it raises concerns about the quality of the product..

It is a serious quality concern from a brand like crocs. It is not a routine wear . I would appreciate it if you could investigate whether this issue is related to material defect or any other underlying issue.

Furthermore, I kindly request your assistance in arranging the repair or replacement of my slippers as soon as possible. I value the comfort and durability that Crocs products are known for, and I trust that you will address this matter promptly.

Thank you for your attention to this issue, and I look forward to your prompt response

Ive bought crocs from Ajio store 2 months ago and now they start torning under the warranty period i.e. 3 months
So kindly replace my crocs or give me full refund for it as soon as possible.

Tearing of band from inner side. No rough use. 2 slippers bought, both have the same issue.

Its only been 8 months and my crocs are broken. The rubber like material near the belt is broken and the belt is now hanging. What kind of rubbish material are you providing? After visiting your store the only option available of repair was to stick it in a non movable state, then what is my purpose of even purchasing it if I can't adjust it according to my convenience. I kindly request you to look into it and resolve or provide me with a new pair

I purchased the crocs on 3-4-2023. The straps were damaged. I have sent photos also. The warranty period is below 90 days.
But Crocs suporting team aren't responding.
Kindly Intervene in this matter to do justice to me.
the complaint was lodged long back. please look into the matter personally and arrange to replace the damaged strap of crocs sandals purchased on[protected]
With regards
PVR KRISHNA RAO phone number [protected]

On 06/06/2023 saw crocs product sale advertisement in Facebook and selected 2 items, made online payment, received SMS of order confirmation but didn’t get the items till today.
Sending you copy of SMS :-
Thanks for your purchase from CROCS https://crooclogginho.com/o/505ea7ebbd5af72291526b244c074dd1/a/d0c98cd75d17095fc...⇄
Trust, matter will be considered on priority basis and I will get your response soon.

. I purchased the crocs on 3-4-2023. The straps were damaged. I have sent photos also. The warranty period is below 90 days.
But crocs customer support team aren't responding.
Kindly Intervene in this matter to do justice to me.
the complaint was lodged long back. please look into the matter personally and arrange to replace the damaged strap of crocs sandals purchased on[protected]

I have ordered 3crocs for 402rs n done payment online I thght it was genuine as it was crocs india but I’m sure it’s a fraud

My crocs got torn by a metal stand, can you help me to repair it

This is to inform you that my crocs which was brought just 4 months back got cracked in the right slipper. I request for your approval on the replacement. Thankyou

I'm writing to express my dissatisfaction and frustration with the quality of the recently purchased Crocs clogs. I've been a long-time Crocs customer, but my recent experience with Crocs product has left me extremely disappointed.
I purchased a pair of Classic Clogs from Crocs portal about 15 months ago, expecting them to be durable and long-lasting given Crocs' reputation. However, I was disappointed to discover that the clogs had deteriorated significantly in such a short period of time. The material has begun to crack, and the sole has worn away, making the clogs uncomfortable and inconvenient to wear.

The fact that this is not an isolated case worries me even more. I had hoped that this wasn't a trend after experiencing a similar problem with another pair of Crocs clogs. When the same issue arises twice, however, it raises serious concerns about the quality and durability of your products as a whole.

Because of how bad the quality is, I have no choice but to stop buying Crocs products in the future. Also, I can't in good conscience recommend your brand to my family, friends, or acquaintances because of how disappointed and frustrated I've been.

Crocs is a well-known brand that must stick to its quality and customer satisfaction promises.

I sincerely hope Crocs will promptly rectify this situation and restore my faith in your brand. I eagerly await your response.

I have taken the white colour crocs at price ₹3495 on date 29th May 2023 but by mistake I have taken of size number 7 and I want at size number 8 so I called the crocs store on same day so he told come at the store I will replace it for you so I went there and he says the stock is not there after that also we waited till it comes and it’s been 2weeks he doesn’t even able to call and tell that crocs has arrived or not it is us calling and asking him about the crocs and today we went there and asked for the size number 8 and he is saying that crocs has risen their price so I will be giving at price ₹4495 which is higher then I had bought earlier and when I told him to give at the same price he is saying that he cannot as company has risen their price so he won’t replace it so tolds to either take it ₹4495 or take the old one back.

Hello Crocs
Susheel Kumar here. I paid $4, 900 for a pair of Crocs on November 24, 2022 at Secunderbad Paradise Store. It has only been six months, but already the left side of the crocs' sole has broken and peeled, and there is a space between the lower sole and higher sole. I'm quite dissatisfied with this product, and spending $5, 000 on it was useless. I require immediate assistance with this in order to fix it or replace this product.
Additionally, I have been attempting to contract a Croc client, but the CS has not responded.

I look forward to hearing from you shortly. Regards, Susheel Kumar

I brought new frocks for the first time and after using one week it's broken from the upside. and I request you the company please take my broken crocs and give me a new pair of crocs

Hi,
So I was planning to order crocs all terrain and crocband. So I went to showroom around 8pm on 26-05-23 in Express Avenue(EA), Second Floor, Chennai. This representative was standing at the doorway. I asked him whether he has all terrain or crocband and I also wish to try some clogs as well, This guys and couple of people working there was not welcoming and rude. He said its not available like blocking my way into the store. I asked him can I see some, he did not answer that question. And I again asked him can I see atleast and then he let me in. I am like why is this person very un-welcoming and blocking the way, I strongly believe the representative are judgemental and racist as well. I am like doesn't he wants to make a sale. I am a great crocs addict. I just went down to lifestyle to try some crocs the representative was great and welcoming. So it would be great if someone could school these guys some decency and manners.

Dear Customer support team,

I wish to raise my complaint regarding the poor quality of the crocs women literide shoe sneaker.

I had bought Unisex-Adult Literide 360 Clog on 3rd March from the crocs outlet in south ex 1 (bill no: SDADL3243 amount Rs 4995/-). However, due to comfort issues I got them exchanged on 5th March and bought Crocs Women Literide shoe sneaker in exchange (Bill no: SDADL3217 amount: Rs...

I bought the Men Classic White Clogs Sandal in Flipkart and it's been less than six months and the upper part of one of the crocs pair got torned out while I was walking today, no pressure is applied on crocs to get torn out i.e 22/05/2023 from the soul.

I am very depressed that I've bought it for 3000 approximately but the product is not worth the price as the quality is very less.

I request you to replace me with a new pair of same product as early as possible.

Please help me in this issue

I requested to cancell an order which was acknowledged by them and said the request was accepted, shortly after which i recieved an order confirmation mail and shipped message with tacking info, even though they said order was cancelled.

My order number #[protected]...