[Resolved]  Croma — Bosch Washing Machine refund committed but not paid

Address:

Kolkata, Newtown

In month of October'20, I purchased Bosch washing machine from NewTown, Croma Store (Chinar Park). Sale executive specifically told me Band promotion of 3000/- in form of ruepay card monthly 500/- for 6 months band refund will be available from Bosch. Believing him, I purchased the Washing Machine from the store instead of purchasing the same from Amazon/Flipkart, where cheaper price was available with HDFC card. NOW I am hearing I am not eligible for the Rs. 3000/- refund. THIS IS BREACH OF TRUST AND COMMITMENT TO CUSTOMER FROM CROMA.
Croma being reputed band, I did not expect this response.