[Resolved] Croma — Croma ac repairs | |||
This is in regards to my 1.5 ton window ac which was taken for gas filling 2 days back by your service vendor global services mob no. [protected]. I had requested them to at-least get my ac repaired in 24 hrs since my dad is a 75 year old man and he needs an air-conditioner in this heat. But its more than 48 hrs now and they still haven't fixed it. They say it will take another 24 hrs.. I buy most of my electronics from croma and expect a good service. The ac gas is leaked within 3 months of my last service. Also the service vendor charged me rs1400 for my last gas filling on 14th feb 2017. But now the global service vendor is charging me rs 2400 (Are the rates for all vendors of the same company different?). Request you to look into this at the earliest. Thanks & regards, Binoy cherian Senior ops manger Tech mahindra [protected]@gmail.com [protected] Was this information helpful? | |||
May 28, 2020 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 27, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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