[Resolved] Croma — Croma retail Horrible service and Poor Product | |||
I purchased one sony digicam( Sony Cybershot Digicam ( Model DSC-W830)from croma retail through online Home delivery. On opening the product I found that the LCD screen and the Every photograph comes with Vertical visible line. I put forward the matter to customer care attaching the sample photographs also. But their customer care dept is pushing the stone to here and their, Everytime they are giving new and new explanations, One customer care representative advised me to visit Sony service center. What I advise, NEVER EVER buy any product from Cromaretail, Their service is horrible. They don't have any quality control over their product. It is really shame that this retail chain is owned by Tata enterprise. Was this information helpful? | |||
Aug 14, 2021 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Apr 23, 2020 Croma Customer Care's response Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
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 2 Comments | |||
Comments
I purchased a tv and ac from croma. Delivery was next day however for tv I need to follow up multiple times for installation. It’s a Samsung tv and Hitachi AC was installed next day of delivery however the installation team took more than 3 hours for 1 ton ac installation and also didn’t do a good job. They scattered all the place and we ended up cleaning. They were constantly not wearing mask also.
Pathetic service. Never expected this at this pandemic situation.
Pathetic service. Never expected this at this pandemic situation.
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+91 22 6761 3600 [Support Office]
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Volume is not coming in this phone.
I want to return and replace this product.