[Resolved]  Croma — monday online purchase, you have registered with paytm

Address:1-SHRIDHAR DUPLEX, ALVA NAKA ROAD, MANJALPUR, Vadodara, Gujarat, 390011

Dear sir,

I have online purchase kent ro grand plus through croma site on monday the[protected], vide your tax invoice no. Sle004ec1101359. I have seen your advertisement for online purchase on monday by paytm will give 5% cash discount. And hence i had taken online purchase on monday. But till date i have not received the discount from paytm. Why you are giving such type of adv on your online purchase.

Please look into the matter and give me my cash back immediately.

With regards,

Subhash patel
M-[protected]

The advertisement on croma site shows as under :-
Paytm cash back offer - terms & conditions
Offer: cashback of 5% up to rs.750
1. User to get 5% cashback on paying through paytm
2. Paytm cashback offer is applicable at croma store only
3. On a minimum billing rs.10, 000
4. Offer is valid only on monday
5. The validity of offer 20th august 2018 to 30th september 2019
6. Usability: valid one transaction per user.
7. Cashback will be auto-credited to your paytm wallet within 24 hours
8. The mobile number needs to be verified to be eligible for cash back
9. Paytm and croma reserves its absolute right to withdraw and/or alter any of the terms and conditions of the offer at any time without prior notice.
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May 31, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2020
Croma Customer Care's response
Hi, trust your issue has been resolved, do feel free to reach out to us in case of any further assistance. #BrighterEveryday
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