Croma — Purchase of ac machine

sidd872

from Howrah, West Bengal

May 25, 2026

Address: Infinity Retailed Ltd. as CROMA, 32, JAGAT BANERJEE GHAT ROAD, CHOURA BASTE, HOWRAH-711102

I bought an AC from your Howrah Avni Mall on 22/05/2026 and they told me that the AC will be delivered on 23/05/2026 and the installation will be done on 24/05/2026. But the most surprising thing is that there is no information till today. The person under whom I bought it is named Ms Abhilasha and she is not even answering our phone now.
If I don't get the installation today, please refund my entire money and I will get it from another place.
I have sent the invoice for your information.

Name : Sonia Singh
Ph : [protected]

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Croma customer support has been notified about the posted complaint.

Verified Support

Jul 02, 2026

Croma Customer Care's response As per the update from our concerned team, you have confirmed that the replacement has been completed and the product has been installed successfully. Should you require any further assistance, please feel free to reach out to us. Hence, we are closing the service request from our end. - Team Croma