Croma — Unable to reach Croma customer care.

Order placed on Jul 22, 2026 showed delivery scheduled fore Jul 24, 2026. Then was updated for Jul 26, 2026. Now shows returned requested.

I did not request for return. I have been waiting for two days for the order to be delivered.

I tried Croma customer care multiple times but shows line is busy and routes the call to WhatsApp. This is totally absurd. This is a web order; so I cannot even go to a Croma store and enquire.
Was this information helpful?
No (1)
Yes (0)
Croma customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Croma
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    75%
    Complaints
    3324
    Pending
    413
    Resolved
    2342
    Croma Phone
    +91 22 6761 3600 [Support Office]
    +91 72 0766 6000 [Helpline]
    +91 40 6722 6870 [International Helpline]
    Croma Address
    Unit no.201, 2nd Floor, Akruti Center Point, MIDC, Andheri East, Mumbai, Maharashtra, India - 400093
    View all Croma contact information