[Resolved]  Croma — Unethical behaviour and lies

Date-14.sep.2015 my name is nishchal kumar singh. as i purchased hp laptop from the croma retail store, escon temple road, on 15 august 2015, sales manager told me that he will provide me all the softwares only after 25 august i agreed on that today i went there with my laptop i asked the salesman to provide me the softwares that he told me at the time of the purchase but now he is giving excuses like - 1. do you bring your charger . 2.do you bring pendrive. 3. why are you so late . 4.and he also talking in very loud voice. i requested him that sir please i am student of gujarat national law university, and i came late thats true and i also told him the reason that sir my exams were going on and sir after that i was sick . but why are you not giving me the softwares then he replied in a very hyper manner and talked in very high tone. that 'ja phle charger leke aai or ha jaha complain krni hai na krde ' . my college is 40 kilometres away from the croma retail . my request through this complain letter is that please give me the response of my complain and pleases help me in taking the softwares from him . and i want him to be kicked out from gthe company so that he will understand that how to deal with the customer .and how to talk with them.