[Resolved]  Croma — water purifier not delivered even after 8 days and 3 complaints : sr[protected]

Address:411057

I have ordered water purifier last friday. Since then called customer care 3 times, and everytime they say that it will reach tomorrow. But still i haven't received my product.in every call i told them that tell me exact date instead of saying that it will be delivered tomorrow. Now, i have to waste my weekend to wait for it and 99% chances are that they will still not deliver it.
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May 31, 2020
Complaint marked as Resolved 
Croma customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2020
Croma Customer Care's response
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on [protected] or write an email at [protected]@croma.com. They will assist you with the resolution of your concerns.
Complaint comments 

Comments

While running in midnight fan blades broken and motor kept running
Needs only fan blade assembly replacement, motor is okay
Its for Chroma 1.ton split ac
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.
I have bought hp laptop modal-14-amo9ITU in August 2017 from Croma store in Faridabad(haryana), there is some problem in my laptop which need to be fixed but I lost my recipiet, I need duplicate bill so that my problem get fixed quickly, so plz sent duplicate bill on my email id mentioned below.
Email id- [protected]@gmail.com
Croma Customer Care's response, Apr 27, 2020
Verified Support
Hi, I trust your issue has been resolved. If not, then we request you to reach out to our customer care team on 07207666000 or write an email at customersupport@croma.com. They will assist you with the resolution of your concerns.

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