[Resolved] Croma — wrong information granted | |||
Hi I purchased amazon alexa eco plus from chroma store saket on 24 oct 2018 where the information that was provided to me earlier stays that amazon and chroma have same price value and offers but on the day when i actually went to purchase the same the product was having the difference of 1000 rs and the no offers were there Secondly at t he time of billing they did not ask me about the emi conversion and had charged in the full payment Thirdly they told that the amazon cash balance which was 1 offer they were providing will come in my account where later they said that it will come after 41 days i mean so much misappropriate information After being so much hassel when i visited store again that i do not want this product i want to return it or give me some other product so that i should not feel cheated they clearly said we cant do it as they have opened the product at the time when they cheated on me and missapropriately sold me the product with the wrong information Worst experience ever Name:-megha dixit Contact:-[protected] Email:-megha. [protected]@gmail.com Was this information helpful? | |||
Nov 27, 2018 Complaint marked as Resolved Croma customer support has been notified about the posted complaint. Verified Support Oct 27, 2018 Croma Customer Care's response Dear Megha, We are sorry for an unpleasant experience. We have highlighted your concern to the concerned department so that the necessary actions are taken. Request your patience in the interim. Croma, Making Every Day Brighter Verified Support Nov 28, 2018 Croma Customer Care's response Dear Megha, We understand that you have visited our store and our store management team has shared all the requisite information with you. Feel free to get in touch with us if any assistance is required. Croma, Making Every Day Brighter | |||
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I purchased items and was promised 2000 reward point
I was never notified of points addition over email or sms
Now croma says points expired.
Please share the evidence of notifying me of the points added.