Delhi Metro Rail Corporation [Dmrc] — Complaining about negligence in the women safety

I am writing this on the behalf of women traveling in metro from the metro station Karol Bagh,
There is no safety for women. The CISF people and employees of DMRC didn't allow us to make different row for women, and they use to say that only one row will be there for men and women and that row ends in the karol bagh market where light is not appropriate and men are large in number and women are less (ie. 4 to 5 women in 25 to 40 men).
All CISF people and DMRC people used to stand near the entry gate.. but no one is watching towards the end of the row.And we asked that if something will happen then who will be responsible then they replied that We are not responsible only Delhi police will be responsible. We all are not feeling safe in that area and requesting you to do the needful.