Delhi Metro Rail Corporation [Dmrc] — handbag snitch by monkey

Address:

New Delhi, Delhi, 110076

Yesterday (08.08.2017), at sarita vihar metro station, a monkey came and snitch by hand bag from platform near ladies coach. All my original documents (E. G. Aadhar car, pan card, debit card, credit card etc.) are there in my handbag. After snitching, he just left my handbag on metro station itself and then went away but metro staff is not able to get it back. They are constantly blaming mcd for this & saying i will get back my purse only when the monkey itself throw it down.

Is this reality the way, how dmrc operates and provides service to your passengers??

Why station officer is so much helpless???

I don't want to listen this blame game, all that i just want is my hand bag back. As its still available on that shelter of metro station

Reference: dmrc complaint no. A3016 dated 08.08.2017 lodge at sarita vihar metro station, new delhi