Delhi Metro Rail Corporation [Dmrc] — regarding smart card recharge.

Jahanvi Singh

from Delhi, Delhi

Address:

Gurgaon ,Sikanderpur, Gurgaon, Haryana, 122002

On 21st february 2019 around 7:40 am, i recharged my metro smart card at sikanderpur metro station (Dmrc) with rupees. 200 at customer care counter where card recharge process takes place. But they haven't credited the balance i. E 200. I approached the customer care of sikanderpur metro station but they are so confused about what should be done. Almost 3 - 4. D days, i visited nd everytime they are giving same excuses. I am very disappointed. I am a daily metro user.
My card no. Is 46005460. I know they aren't going to provide any remedy but surely this will be my worst experience of dmrc (Sikandarpur).

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Delhi Metro Rail Corporation [DMRC] customer support has been notified about the posted complaint.

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Comments

NanduDelhi

from New Delhi, Delhi

This is to inform you that I have made online recharged my metro card today i.e. 12/03/2019 for Rs.500/- transactions done thru net banking via ICICI Bank. The amount got deducted from my debit card and metro did showed that recharge is successful.
Request to do the necessary action on it.

Regards,
Nanda Kumar