Delhi Metro Rail Corporation [Dmrc] — regarding the security and behaviour

Today mornging when i reached metro 18 of noida there was no lady security for checking so me along with other ladies was waiting clamingly but when it was too late i asked another officer to ask someone to come here but he asked us to wait as she went to toilet.
After waiting more then 10 mins that lady came so i asked her that you people should manage it beacuse im working advocate and getting late for court but she started misbehaving and high her pitch though i remain calm but when it was above the level i asked her this is your duty and dont high your voice
Lady security guard name was anjali kumari
Hoping to get resolved my complain
Adv aarohi sanklan
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Delhi Metro Rail Corporation [DMRC] customer support has been notified about the posted complaint.
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Dear dmrc

I recharged my smart card at barakhamba metro station with my debit card 3 times but I received only 1 time total 1500 (3*500)debit from my account but recieved only 500.transaction date 31 July 2018 arround 7:00 clock.when I am complaining they told me a mail id [protected]@gmail.com but there is no response from this mail id

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    Delhi Metro Rail Corporation [DMRC] Phone
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    Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi, Delhi, India - 110001
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