Delhi Metro Rail Corporation [Dmrc] — rs. 50 extra deduction

Address:New Delhi, Delhi

I carry two metro cards bearing sl no. 78695733 and 54972966 in my wallet. I have just paid rs. 50 today before entering as access denied. Metro staff has informed that you have one entry pending. I guess the cards were interchanged while entering and exit on a previous occasion. Please consider the case sympathetically and return back rs. 50 cut as security fine today.
Thanking you in anticipation.
With regards, vinay kumar
Mobile number [protected]
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Delhi Metro Rail Corporation [DMRC] customer support has been notified about the posted complaint.
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Metro card with engraved id 79450424 had been recharged through Paytm wallet with ₹500 on 19th february 2018, monday. The recharge status is still showing processing and waiting for confirmation from the operator. The transaction can also not be cancelled.

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