Delhi Metro Rail Corporation [Dmrc] — unreadable card refund

Address:Faridabad, Haryana, 121003

I have done a recharge on 16/07/2019 via paytm of 250 rs. When i punched the card at avm machine, it shows the card is unreadable. The metro person informed me that they have given me a new card and after 15-20 day they will transfer my balance of rs.250 in my new card.

Customer care never works!!!

It has been 25 days, i have not received any refund.

Please help dmrc
+1 photos
Was this information helpful?
No (0)
Yes (0)
Delhi Metro Rail Corporation [DMRC] customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have checked online token rs from new ashok nagar to noida electronic city and it shows 30 rs charge and They will be charged 40 rs if he earn 10 rs per person then how much earn in full day OMG he is earning more than his double monthly salary it's great I want complain against this type of chor bazari in delhi metro's employeee

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhi Metro Rail Corporation [DMRC]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    12%
    Complaints
    526
    Pending
    0
    Resolved
    61
    Delhi Metro Rail Corporation [DMRC] Phone
    +91 11 2341 7912
    +91 11 2341 7910
    +91 11 2436 5202
    Delhi Metro Rail Corporation [DMRC] Address
    Metro Bhawan, Fire Brigade Lane, Barakhamba Road, New Delhi, Delhi, India - 110001
    View all Delhi Metro Rail Corporation [DMRC] contact information