Delhivery — Constant delay in delivery

I have ordered (Order ID 884465) my product on 4th Oct, 2021 from boat official website and the expected delivery was by 7th Oct, 2021. But they are changing the expected delivery date every day. Not sure why the delivery is too late.

The delivery courier agent is Delhivery Surface standar and tracking ID is [protected]. Please deliver it as soon as possible. Though, it reached the destination centre on 6th Oct ...but now it got delay and additionally the product is getting far away from the delivery destination day by day.
+1 photos
Was this information helpful?
No (2)
Yes (0)
Delhivery customer support has been notified about the posted complaint.
Oct 15, 2021
Updated by nitikaj777
Received a fake product (Not even of Boat Brand)

I had ordered (Order ID 884465) my product on 4th Oct, 2021 from boat official website and the expected delivery was by 7th Oct, 2021. But they were changing the expected delivery date every day. Not sure why the delivery was too late.

The delivery courier agent is Delhivery(Shiprocket) and tracking ID was [protected].

Firstly, it took a huge time to deliver the product (the product firstly reached the destination hub and then it went to some other destination) and now they have delivered me a fake lead in place of Boat Airdopes 381. Additionally the outer packing was sealed and the inner package was teared...the box is of Boat Airdopes 381 but the charging case and earbuds are missing. I want a return of this product. There is no invoice in the package so attaching the image of things which I have received.

Very Very Disappointed with the product...Please look into the matter ASAP.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhivery
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    3744
    Pending
    0
    Resolved
    514
    Delhivery Phone
    +91 12 4671 9500
    +91 12 4471 8919
    Delhivery Address
    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
    View all Delhivery contact information