[Resolved] Delhivery — Local delhivery courier holds package and talks rudely | |
For this tracking number[protected], I checked the tracking on the delivery website and the product is at my nearest delivery facility for 3 days. The delivery facility in my city holds the package for a week and then automatically returns it. To make sure that the package is not returned, I called the local delivery office and the guy on the other end talked rudely and when I asked why they are not delivering it, he said that they have not received the package yet. So, I asked if the tracking is showing wrong information then he said that the tracking shows wrong info and he hasn't received my package yet in a rude way. This has happened with most of the people in my city as on google everyone has rated the delivery courier 1 star stating that they hold the package and return it without even calling the customer. They have returned my packages too many times without even calling me. So, I'd request you to solve the same. Was this information helpful? | |
Dec 2, 2020 Complaint marked as Resolved Delhivery customer support has been notified about the posted complaint. | |
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