Delhivery — Not been to deliver the order

Address:	East Sikkim, Sikkim
Website:	Delhivery

My order is not delivered. There was no phone calls nor any msg. Suddenly there is a msg saying that my order is been cancelled. How could this happen. The courier team should give a phone call to collect the package. But with out letting us know that the package has come how could they cancel the order. My order number was 0D[protected].l had ordered from my other number. Please do take necessary action.