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Delhivery — Parcel Delivery Issue: Return to sender

I ordered a washing machine from Amazon.in on 7 October 2021. It was shipped on 8 October 2021, via Delhivery with Tracking ID[protected]. I kept tracking the courier as it was reaching the nearest hub. The courier reached the nearest hub and without any reason, it is being sent back to the origin.

Can anybody let me know why it is being sent back??
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Delhivery customer support has been
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Oct 13, 2021
Updated by Ravinder1397
At least delivery agents can give a call and ask for pickup if they can't deliver the product.
Oct 13, 2021
Updated by Ravinder1397
Delhivery is such a liar. They put delays by themselves and put them on customers. I just saw an update on Amazon stating "Delay delivery on customer request". When did I request them to delay!!! At least they should ask before delaying it. If I ordered something, I could have picked it up from their delivery hub. But who will inform the customer?

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Delhivery is such a liar. They put delays by themselves and put them on customers. I just saw an update on Amazon stating "Delay delivery on customer request". When did I request them to delay!!! At least they should ask before delaying it. If I ordered something, I could have picked it up from their delivery hub. But who will inform the customer?

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