[Resolved]  Delhivery / Ssn Logistics — courier not received, no status update since 7 days

My package that was parceled from pune to my home town and is stuck at a place 5 hours away from my hometown that too since the 7th of july. Something which was guaranteed to be delivered in 10 days has taken 20+ days and still no clue where my parcel is?

Not getting any particular information about my parcel so that i can go and collect it at that place.
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Jul 16, 2020
Complaint marked as Resolved 
Mail sent to customer support helped and they escalated the matter. Through which i got my package within 72 hours
Delhivery customer support has been notified about the posted complaint.
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