[Resolved] Delhivery / Ssn Logistics — delhivery-deepak goel-[protected]

deepakgoelntpc

from Tezpur, Assam

Address:	825301
Website:	DELHIVERY

This has reference to my recent delivery done on 13.12.2018 at my residence by delhivery. I had placed an order in amazon for cordless earphone price rs 999 as cod. The person from delhivery visited my residence. Since my family member was not there they informed to hand it over at my neighbours after making the payment they called me that they had paid for rs 3000 for the parcel. It was found that it was not sent by amazon.
In the evening i had received a call from sh. Amit from delhivery and i had narrated each and every thing to him and requested him to not to transfer the payment to the concerned regarding the parcel.
The above mail was sent to delhivery on 14.12.2018, however as on date no action has been taken.

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Feb 7, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jan 03, 2019

Delhivery Customer Care's response Hi,

We sincerely understand your concern and look forward to assist you, however we have failed to track any shipment from amazon with your registered phone number ([protected]). Request you to please share your AWB number with us, so that we can act on it.

Thanks & Regards,
Team Delhivery