[Resolved] Delhivery / Ssn Logistics — delivery guy threatened to pick from store only

kumarutsav111

from Bengaluru, Karnataka

Address:

Banka, Bihar, 813202

Hi team,
My order id is:od[protected], delivery guy contact number: [protected], place: sangrampur - munger,

I ordered two pieces of water heater on my home address. For that, this delivery guy called me to pick from the store only. The store is 5km from my place. He threatened that he will cancel the order otherwise. He also scolds to do whatever you want.

Audio recording: https://drive.google.com/drive/folders/1ZZW1QH2dmq2a4Q1yZRVBJVIydesmxYY5?usp=sharing

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Feb 2, 2020

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2020

Delhivery Customer Care's response Hi,

Apologies for the inconvenience caused. Request you to please confirm the AWB number as the number shared is not traceable.

Thanks and regards,
Team Delhivery