Delhivery / Ssn Logistics — fake status updates and worst customer services

Address:490020

Docket number[protected]
Rashmi rohit

Pathetic customer services you provide delhivery.
First of all you guys should appoint staff fir customer support because nobody picks up call even aftrr calling for a long time.
Finally they pick call after calling them the whole day and they say they can't help in the issue i asked them to change mu shipping address when my docket was still on delhi airport that came from club factory.
Delhivery guys asked me to make update from club factory which they did and when i tracked my docket there was this remark that - "incomplete shipping address and shipper is not contactable".
What the hell??
I'm on my phone all the time when did you guys couldn't get me???
The only call i received was the call that said my request has been completed.
All updation of my docket has been done so i need my docket on time.
Was this information helpful?
No (0)
Yes (0)
Delhivery customer support has been notified about the posted complaint.
Nov 30, 2017
Rohit Rock Arya's response
I want return my order
Because the product is not same item which i ordered
Complaint comments 

Comments

I want to changed this product who delivered me because that product is not same which i order so please cancel and refund my money
My shipment with awb[protected] was out for delivery 4 days but it was never delivered. Always showing consignee unavailable. But actually i was available. They never phoned me.
Delhivery u send me a fake product.
Please pick u this product and return my money back.
Order id-1454688
Sir mene saree order ki ti bt wrong product deliver kiya gaya h muje use return krna h or refund bi my phone number is [protected] pls contact us

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhivery
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    3742
    Pending
    0
    Resolved
    514
    Delhivery Phone
    +91 12 4671 9500
    +91 12 4471 8919
    Delhivery Address
    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
    View all Delhivery contact information