[Resolved] Delhivery / Ssn Logistics — late delivery and sending package to different locations...

Birender Si

from Visnagar, Gujarat

Address:

Vadodara, Gujarat, 391745

I order honor play from amazon india on 20-jan-2019 (Expected delivery date was[protected] to my address which is in vadodara (Gujarat) track id[protected]. My package picked by delhivery on[protected] from indore (Mp) send on[protected] from indore (Mp). Next day i. E.[protected].53am) it reached to bilaspur (Haryana) and on the same day (Time 10.29am) they send the package a (Gain. Interestingly on the next night[protected].37pm) in reached kolkata (Wb) and dispatched to next location on[protected].45am).

I call amazon many times to see in this matter but they say they are unable to track the parcel since its third party delivery platform.

First they said that any how deliver the package on[protected] now say that wait till[protected] after that they (Amazon india) refund may amount back (However not cancel my order till now).

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Mar 1, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2019

Delhivery Customer Care's response Hi,

We apologize for the prolonged delay and the inconvenience caused to you. We have escalated the issue to the concerned team and will keep continuous track on your shipment. We are looking forward to get this delivered within 24 hours.

Thanks & Regards,
Team Delhivery