Delhivery / Ssn Logistics — late delivery of my product

Address:#23, 3rd Cross Vrushabhavathi Nagar, Magadi main Road Kamakshipalya Bangalore 560079, Bangalore, Karnataka, 560079

Hello sir,
I had purchased a mobile handset from mi.com but my order has not yet delivered it is being delayed by delhivery.com and if i call customer care they are giving me fake commitments. Around 11days have been past but yet i did not receive my product. Please help me with some solution.
My contact [protected]
Tracking id[protected]
Thank you
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Delhivery customer support has been notified about the posted complaint.
Verified Support
Nov 04, 2019
Delhivery Customer Care's response
Hi,

We are sorry for the experience you had with us. Please share the AWB number with us, so that we can look into this and help you out. We assure you that we will take all the necessary actions to resolve your concern at the earliest.

Thanks & Regards,
Team Delhivery
Nov 07, 2019
Updated by Piyush260297
Tracking Id[protected]
Complaint comments 

Comments

I bought a product that was to be delivered by your side and when it was delivered it was just empty box and nothing was there in it. i deeply request you to please help me out and send this order to the person who sent it .

Shipping address:Indo global college abhipur Mohali Chandigarh Punjab 140109.
Reference ID:SNE28282
ORDER ID:8220034
Tracking ID:[protected]
Order date:10/28/2019
I want to return my product please help me😥

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