[Resolved] Delhivery — The product is not received still it shows product delivered | |
I have purchased an item from Flipkart which is prepaid, with order id[protected]. and the same item is shipped by delhivery courier partner. when I try track the details The status shows "Your order was delivered on Sep 9, 2020" but the order didn't receive yet. The order is linked with 94******32 mobile number, but due to the sim damage number is switched off. already I have discussed this issue with delhivery support team through mail but from the last 6 days, they only give a reply that we will resolve your issue in 24 to 48 hours but not resolved yet. Was this information helpful? | |
Sep 30, 2020 Complaint marked as Resolved - Before this i have send several mail to delhivery support center.
- After adding complaint here on next day my package get delivered. Delhivery customer support has been notified about the posted complaint. Verified Support Sep 24, 2020 Delhivery Customer Care's response Hi, We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will connect with you at the earliest with the resolution. Thanks & Regards, Team Delhivery | |
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