[Resolved] Dell India — delivered defective laptop.

vikasndpl

from Aligarh, Uttar Pradesh

Address:

Meerut, Uttar Pradesh, 250110

I have purchased new laptop from amazon having service tag number 2l728f2, on first day bio matric not working, i load a complaint on same day in dell and dell fixed issue for the same by using my internet services and my 3-4h time.

After one week i got second issue with hard drive, hard drive have same clicking noise and i load complaint also and dell replaced hard drive in my new laptop, but issue not resolve with new hard drive, replacement hard drive have clicking noise.

After 20-22 days one side speaker got stop, and again my laptop opened by dell, during this diagnostic found that audio jack is not working also is confirmed by dell technician.

Now laptop have many issues as flowing
1. Hard drive noise.
2. Data transfer rate.
3. Mother board faulty its confirmed by dell.
4. Speaker not working.

Regards
Vikas
Mob:- [protected], [protected].

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Nov 25, 2017

Complaint marked as Resolved

I have purchased new laptop from Amazon having service tag number 2L728F2, on first day bio matric not working, I load a complaint on same day in dell and dell fixed issue for the same by using my internet services and my 3-4h time. After one week I got second issue with hard drive, hard drive have same clicking noise and I load complaint also and dell replaced hard drive in my new laptop, but issue not resolve with new hard drive, replacement hard drive have clicking noise. After 20-22 days one side speaker got stop, and again my laptop opened by Dell, during this diagnostic found that audio jack is not working also is confirmed by dell technician. Now laptop have many issues as flowing 1. Hard drive noise. 2. Data transfer rate. 3. Mother board faulty its confirmed by dell. 4. Speaker not working. Company email address is [email protected]

Dell India customer support has been notified about the posted complaint.