[Resolved] Dell India — dell - compuindia cheating during sales

 
2 Reviews
Hyderabad, Andhra Pradesh, India
 Kishore Pendyala on Oct 3, 2017
Hello

I placed 2 laptops order dell inspiron 3567 i3 6th gen on sep 27th 2017, and the order #[protected], invoice # is[protected]. When i placed the order the website compuindia had included the laptop bag for price tag 36590, see the attached product details pdf that i downloaded on sep 27th 2017 which has bag included for the same price quoted above. Now compuindia and dell both say that order invoice doesn’t include bag pack. This absolutely cheating, they changed the pricing details on the website and now they say its included. I couldnt include pdf but i added screen shot, as this page not allowing me to add pdf
Please look into it, people come to dell with a trust but with your partners like this you are losing that trust.
Complaint marked as Resolved Oct 5, 2017
Dell India Customer Support resolved the issue assured me that they will ship the Bags.

Complaint Status


[Oct 03, 2017] Dell India customer support has been notified about the posted complaint.
Updated by Kishore Pendyala, Oct 05, 2017
Hi All, Dell India Customer Support have contacted me and also assured the Shipment of the Bags as they promised in the Product Detail. Poornima RK from Dell Customer Support have been very prompt. Thank you Dell. You retained a customer and their Trust.

Thanks once again.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Sir,

Kindly share the PDF which you have downloaded for our reference on : [protected]@compuindia.com and our representative will get back to you.

Sorry for the inconvenience caused.

Regards,

Compuindia

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    4%
    Complaints
    1890
    Pending
    11
    Resolved
    55
    phone
    +91 80 2506 8026
    location
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    Dell India - dell - compuindia cheating during sales