Dell India — don't agree to provide warranty support

 
1 Review
 asimmanna0@gmail.com on Dec 19, 2018
My laptop is in warranty period (Basic hardware warranty). But inside my laptop some internal damage is found by the onsite engineer. This damage is occurred by the authorised service center and onsite engineer also. Yet i am not responsible for those damages, so that should be covered within warranty. But the dell company don't agree to provide me free warranty support because my system is damaged internally.

Complaint Status


[Dec 19, 2018] Dell India customer support has been notified about the posted complaint.
Updated by asimmanna0@gmail.com, Dec 19, 2018
I have a proof that verify that my system has no external damage but a minor scratch on bottom base. And it the authorized Service center by providing me a job sheet and second is repair order from. I am a student my laptop is totally off from 27/11/12 so i need help of consumer support...

don't agree to provide warranty support
don't agree to provide warranty support
Updated by asimmanna0@gmail.com, Dec 19, 2018
sorry that is repair job sheet of that sheet

don't agree to provide warranty support
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    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    Dell India - don't agree to provide warranty support