[Resolved] Dell India — My Laptop parts replacement service is pending for 2 months | |
T Tanish7854 on Aug 19, 2020 | |
Hi there My laptop damaged 2 months and 10 days ago. and my laptop is in warranty and accidental damage warranty. so i call to the customer care and ask them to repair my laptop. but it's been 2 months they don't repair my laptop. and not telling me when my laptop will repair. And always send me same email. on 10 Aug 2020 they call me and they said your laptop will repair within 7 days. but now they said they don't received the parts which will be replace/repair and don't know that when they will receive that parts. Please repair my laptop Name : Tanish Date of incident : 19/06/2020 case number : 68486346 Laptop service request number : [protected] Mobile number : [protected] Email : [protected]@gmail.com
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Complaint marked as Resolved Sep 9, 2020 | |
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Comments
What did it took to get it done. Mine is also pending since more than a month.
Reply
Customer satisfaction rating
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2042
Pending
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Resolved
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+91 80 2506 8026
No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071