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[Resolved]  Dell India — My Laptop parts replacement service is pending for 2 months

Hi there

My laptop damaged 2 months and 10 days ago.
and my laptop is in warranty and accidental damage warranty.

so i call to the customer care and ask them to repair my laptop.
but it's been 2 months they don't repair my laptop.
and not telling me when my laptop will repair.
And always send me same email.
on 10 Aug 2020 they call me and they said your laptop will repair within 7 days.
but now they said they don't received the parts which will be replace/repair
and don't know that when they will receive that parts.

Please repair my laptop
Name : Tanish
Date of incident : 19/06/2020
case number : 68486346
Laptop service request number : [protected]
Mobile number : [protected]
Email : [protected]@gmail.com
My Laptop parts replacement service is pending for 2 months
My Laptop parts replacement service is pending for 2 months
My Laptop parts replacement service is pending for 2 months
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Complaint marked as Resolved Sep 9, 2020
Complaint comments  1 Comment     Updated: ShareTweet

Comments

What did it took to get it done. Mine is also pending since more than a month.

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    Dell India
    Customer Care Service
    Customer satisfaction rating
    35%
    Complaints
    2042
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    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
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