[Resolved]  Dell India — Order missing Dell india asking me TPSL ID

Address:Dell International Services India Pvt Ltd, DivyaShree Greens, Ground Floor, S.No 12/1, 12/2A, 13/1A, Varthur Hobli, Bangalore South -560071

Dear Sir,
I have purchased dell Vostro 3590 laptop from Dell india website on 15th August for Rs.39989/-. As my order was missing after I log in to Dell india, also there was no confirmation email from Dell. I used ani net banking mobile app. Purchase was thro.with sms as below
""Thx for INB txn of Rs.39989.98 frm A/c X8952 to DELL INTER... Ref#IGAJEOCYE7 on 15Aug20. If not done, fwd this SMS to [protected] to block INB or call [protected].""
Now Dell india is asking me TPSL ID which I don't know. Pl.help me in this matter so that I get order delivered or my money back.
Ashok Dongre
[protected]@gmail.com
Contact no.[protected]
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Aug 21, 2020
Complaint marked as Resolved 
I contacted my banker. They resolved my issue with Dell. Now order is confirmed by mail. Thanks to Bankers. Laptop not yet received.
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