Dell India — ownership transfer for my dell pc having service tag number 3tm41h2

Address:

Chandigarh, Punjab, 160030

I bought a personal dell pc having service tag number - 3tm41h2 and express service tag number [protected].. I bought it from chandigarh and now i have a problem with ownership.. I received a mail from dell having request id bc41fd57-810-a47a0-bd4d-1106b7ebd7ba... According to this mail they said to me that my ownership transfer is success.. But today when i called to dell customer he told me that online there is no ownership transfer plz help me and clear for my ownership transfer.. Dell's ownership transfer email snap is also attached for referance.

Request you to kindly confirm my ownership status and please confirm by when would i get dell india support for the mentioned pc.

Thanking you
Yogesh mishra
Contact no.-[protected]