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Dell India Complaints & Reviews

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Last updated Apr 9, 2024
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Dell India reviews & complaints page 46

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M
Madhuram Mandhana
from Jabalpur, Madhya Pradesh
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I got frustrated by dell services

Website:www.dell.com

Service tag - g174hz1

I bought dell in 2013, big issues coming on my system so dell replaced it.
After that i got another year of warranty. On ending on warranty i renewed for 10000.
Around 25-30 services made on my system and the issue which is coming from march is 3 beeps sound. They keep sending parts again and again but their engineer not able to identify how the problem coming again and again. Issue reported...
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C
Chandan Keskar
from Bengaluru, Karnataka
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service tag - 85wm2h2

Address:Bangalore, Karnataka, 560096

Hi team,

I have had a bad experience from the time i purchased dell 7560, for which dell replaced it in may 2017 for mouse pad issues as when the mouse pad was replaced with refurbished part it became more worse.
Anyways the laptop was replaced aftr may 22 2017 approx and it was a good journey for june july august and issues again popped up in september with the sound and led battery notification.
On reporting...
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A
Abhikarsh Raj
from Jamshedpur, Jharkhand
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laptop not repaired till 1-2 months

Address:Jehanabad, Bihar, 804408

My dell service tag no-7xb21g2. I register a service request regarding keypad and touchpad problems after that engineer came at my home exchange it. After that some another problems detected by engineer that battery issue, and wifi card. Then he replied me another service request logged but after that no any acknowledgment received on email or mobile. The most bad service provided by dell. I never choose again dell or suggest to others. Hp...
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Address:380015

My laptop no is dell laptop - serial number 28033/zic[protected]/0015 model i5548-3d touch (Date of purchase - 26.05.2015)

Dell authorised service centre in ahmedabad gujarat near kalyan
Jwellers is cheater they duped me when i have submitted my above laptop for the problem of low battery back up.
1) they took six days for giving me the 1st reply about what is the problem
2) the problem of week battery support...
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A
Arun Aaryan (Balaji)
from Nattam, Tamil Nadu
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warranty claim

Address:Chennai, Tamil Nadu, 603103
Website:dell.co.in

Sir/madam,
I bought dell inspiron 13 7000 series on amazon in us. I'm in india now and my warranty is expiring on oct 12. My product's service tag is 5jtmb2.
The problem is that my touch screen got a crack when i closed the lid. When i searched the internet ifound that this is a common problem for many others who bought this particular laptop. My contact no is [protected] and my mail id is [protected]@outlook.com. Please...
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R
Ranjit9999
from Pune, Maharashtra
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faulty system

Address:412105

I bought dell laptop sometime back and frequently have issues with the system. Everytime dell resolve one issue something new comes up. It looks like dell have sold faulty system to me. Within a month time 4-5 complaint have registered by me and yet to get system completely repaired. I have requested dell to replace my system but dell prefer to keep on repairing it above its reputation.
These days dell system are becoming non-reliable....
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K
kk_chevuri
from Hyderabad, Telangana
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fake promotions to lure customers

Address:Bangalore, Karnataka, 560066
Website:www.dellfestiveoffer.co.in/ganesha/tnc

I purchased dell 7560 inspiron laptop under dell festive offer – ganesha

http://www.dellfestiveoffer.co.in/ganesha/status/290817G025802

I took jio fi as part offer.

As per terms and conditions i should get 5 gb for 12 months. And 10 gb for 6 months extra data.

But dell is not obeyed this. Whenever i sent a mail to dell, they were answering some irrelevant offers

Never...
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Address:23116

Chat call started at 1208 pm 9/27/2017) contacting dell basic warranty support. My name is deepali.) could be helped after not being able to get a straight answer. Was told the needed the order number. Tried for an hour to get an answer if there was a number they could use to cross reference it. Eventually was given a number (Custimer support number[protected] \[protected]. Spoke with john, who didn't listen to what was stated and spoke...
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Y
Yash Kain
from Korba, Chhattisgarh
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dell vostro 15-3568 / problem in audio jack of newly purchased laptop

Address:282007

My laptop model dell vostro15-3568 's headphone jack is not working properly since the first day of purchase.
I already complaint for the same and the technical engineer reached me at gwalior and my service is swifted to agra due to certain situations.
Please get it repair soon as it is already in warranty and having inconvenience much!
Hoping your favour asap...
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S
Sreeragpsuresh
from Bengaluru, Karnataka
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dell inspiron 3543 laptop charger 65w

The laptop is not charging when the charger is connected. The green signal light glows even when the power supply is off but still connected to laptop. The laptop shows a message that it is unable to recognize the charger.
The warranty period is 1 year. Product purchased online from amazon. Invoice date[protected]. The product was shipped by the peripheral store, hombisilu, no: 17, aecs layout, n s hall, near rajmahal school, sanjaynagar,...
+2 photos
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M
Mabel Desouza
from Mumbai, Maharashtra
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dell vostrol 14

Address:Mumbai City, Maharashtra, 400050
Website:Consumer Complaints

Bought the laptop in april 2017 in mumbai.
From day one it sucks up all the wifi so no other instruments can be used and inspite of that cannot log into my email nor any browsing site.
Called customer care was shocked to learn they don't have service centre nor any service to resolve the problem.
They try to resolve the software problem by giving instructions over the phone and wasting your entire day.
Unfortunately...
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H
Hasan Sha
from Delhi, Delhi
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dell/speaker

Address:Chennai, Tamil Nadu, 602105
Website:www.dell.com

My laptop is inspiron 5567, my laptop couldn't work properly so i need a solution of my laptop. I think i bought 6 month only its not connected properly. So kindly give a solution as soon as possible

Contact number:- [protected], [protected]
Mail id:[protected]@gmail.com

Now i'm in chennai, so wanna to check my service centre near by where i living???...
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M
Mohamed amjad
from Bengaluru, Karnataka
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my laptop's keyboard complaint

My laptop key board was complaint. My laptop warranty expired september 30. But before it we called dell customer care. But response was not good. They said me after some day call me. After we called dell customer care they said your laptop warranty was expired. Dell company was cheated us. Because we hope good response from dell company or we will go to consumer court....
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K
kkrgautam
from Jaipur, Rajasthan
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local dell bag received

I have buy a dell inspiron 5559 model laptop with accessories laptop bag but only after 4 days laptop bag are ripped so please support me and exchange the bag quickly. When i started use the laptop and laptop daily travel for go to college it start to rip and only under 3-4 days laptop are completely ripped it can't be use.. So please exchange it.....
+7 photos
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A
advocate raja
from Mancheral, Telangana
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monitor was not working properly

Address:Guntur, Andhra Pradesh, 522002

1. The incident was continuously happening from last 6 months (Which mean on moniter screen we are seeing lines which was not clear to view)
2. Client number [protected]
3. The incident was continuously happening from last 6 months (Which mean on moniter screen we are seeing lines which was not clear to view)
4. If it is possible repair it not possible replace it...
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S
Sreesha Rao
from Delhi, Delhi
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dell inspiron 5559 laptop

I purchased a dell inspiron 5559 laptop with service tag: 59bk662 on 14-8-17 from dell exclusive dealer paras computers at thillai nagar trichy. While purchasing, the sale consultant, informed that he would provide the dc and the invoice shall be sent by e-mail. Based on this assurance i have made full cash payment and received the above lap top. How ever, the invoice is yet to be received even after several follow up with the above person....
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S
simanchala10
from Mumbai, Maharashtra
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dell laptop inspiron 13 5378

Website:www.dell.com/in; www.compuindia.com

I bought a dell new laptop 13 inspiron 13 5378 from dell india on 14th june, 2017 by paying rs66, 000. I also bought their comprehensive on site warranty & amc. From day one, i found the laptop is overheating to such an extent that i can not work by keeping the laptop on my lap. While charging the laptop, the over heating situation is still worse. The laptop charge back up is also very poor just 3 to 4 hours.
When i made a complaint,...
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O
ompratap om pratap
from Raha, Assam
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something problem in my dell lapbook software

Address:829150
Website:it will have some problem in dell laptop software

I am shivnandan mahto from sandi (Rajrappa project) ramgarh jharkhand. I have purchased a new "dell" laptop model no-p63f s. No;bj5c3f2 exp lad;[protected] on 22/06/2017. My child can touch the laptop and the laptop get problem of on/off of my laptop this incident is on 01/07/17. I gave my laptop to the company but the company could take repair it for 3months. But my laptop not-responding. If the engineer could not respond me i will go to...
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M
Manish Murdiya
from Lucknow, Uttar Pradesh
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laptop not receive service center chittorgarh

Address:Chittorgarh, Rajasthan, 312601

My Dell Laptop Inspriorn 15 Serice Tag no . 2ZNK582 & Express

Service Code [protected] and Complain no,[protected] & Date - 01-09-

2017/[protected] The Customer Care Taking to[protected] to Laptop Repair

Service Center Chittorgarh for Next day[protected]. I am Going to Chittorgarh

(saturday) Service Center Dell Laptop . And Contact Mr. Vishnu ji (M-

[protected]) dell...
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B
bittucom
from Mundi, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted through credit card

Address:Bhopal, Madhya Pradesh, 462037

Sir my self Bobby my registered mobile no. [protected]/[protected] I purchase Dell laptop from agra he is claimed for 5000 cash back in my bank account or paytm wallet but till date cash back is not received please process the cash back sir please help me when the cashback is deposite to bank account I visit many times in bank but he is not help and not responding well sir please resolve my query as soon as possible...
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