Dell India — regarding the laptop

Address:

Faridabad, Haryana

dear sir/mam i have purchased dell inpiron 15 3537 one week earlier. I am facing lot of problems regarding this laptop. First time i have switch from hp to dell and my experience is really worse regarding this laptop. I am facing major problems regarding the graphics though it has 2 gb graphics card. I called your technicians but instead of eliminating the problems they are saying that this is not compatible. How can they say such a crap. My friend having the same laptop and he is having only 1 gb graphics and 4 gb ram and he is performing the functions normally though I have 2 gb graphics and 6 gb ram i am unable to perform the same operations which my friend is performing and your technicians are saying that this laptop is not compatible. if this laptop is not compatible take your product back and give my money back or u should make it compatible. Really its very frustating and annoying. thanking you Vivek Srivastava I will be available after 10.00 am My ph. no. is[protected] Service request no.[protected]