Dell India — unethical behavior and false commitment

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New Delhi, Delhi, 110049

Bought new laptop model latitude 3480 on 6th of september, 2018. However, i had multiple issues within just 1 and half month. Speakers were gone, battery won't charge, snag/lag. So, i called on 26/10/2018 and registered a complaint regarding the same. After a couple of trouble shooting by tech team. They said replacement could take 45 days since i could not wait that long as this was for company's used. They said they would send the parts asap. Followed up with them on 27/10/18 however, they requested asking me to give another day. I received an email saying on site technician visit has been schedule for 29/10/18 however, nothing happen till today. Really pissed off