Dell India — Used laptop delivered for new order

Address:	560048
Website:	(www.dell.co.in/) and (www.compuindia.com/)

- Placed an order for Dell Laptop (Inspiron 13 7348 2-in-1 Laptop ) through Dell seals person. - Dell India Placed order with there official On-line dealer Compuindia (www.compuindia.com). - Order Date 2015 Nov 30th - Order Number #[protected] - Order is accepted my the Compuindia. - Drooped the cheque on the same day (2015 Nov 30th). - The payment got credited on 2015 Dec 3rd. - Shipment created by Compuindia on 2015 Dec 7th. - Order is Delivered on 2015 Dec 10th. ** The delivered Laptop is and Used, repaired Product. ** Informed on the same day to Compuinda and to Dell india ** Compuindia accepted the delivery was wrong. ** 2015 Dec 16th i received auto mail for Ownership transfer as the order was through compuindia. ** In the auto mail Dell/Compuinda tagged the Used Laptop Service Tag ID to My Order Number for Ownership transfer (that mean i am the owner for the Used Laptop which is delivered on my new Order) ** till today 2015 Dec 27th, no conformation of new laptop delivery ** Still Dell is asking to take the ownership of the Used laptop and then they can replace new Laptop. ! ! - Now Dell is not supporting as the delivery and Order was with Compuindia ! ! - Compuindia is not responding Properly as the Order was not directly from me (It was from Dell India for Compuindia) ! ! - i cant raise concern to Dell India as the the on-line Dell Support need Dell order number which i dont have as the order is with Compuindia placed by Dell sales team, so not possible for me to raise a concern directly to Dell ! ! - my order placement was with dell officials from Dell India from then also no support ! ! - its going to me one Month after the Order placed, no genuine support.