Dell India — Warranty not update/ system not turn on/ customer care not provide any help they cut the calls | |||||
I purchase a new dell laptopin which 1 year warranty provided service express no. [protected] from eurotech infosys (dell exclusive) nehru place.company tin [protected] 0n 17th june 2017 at the time of purchase. representative will not told us any thing that warranty updation will take time or days. now after purchase of 1 week my system doesn't turn on. so for support i called in dell they said your warranty is not updated. contact where you purchase the laptop. after contacting them they provide me a email n said i update the sale invoice in dell tally data on date of purchase. when i called 2nd time in dell support an ask them why my warranty is not updated they transfer my call from 1 department to another for 8-9 time and in last they cut the call. when again i call on dell support same they transfer the call to 9-10 department and in end their excutive said cut the call am not give solution Was this information helpful? | |||||
Dell India customer support has been notified about the posted complaint. | |||||
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