[Resolved]  Dell — repair of laptop

Address:

New Delhi, Delhi

i have given my laptop bearing service tag no. Inspiron 15R NS 110 ST.2W2HTS1 for repair at Dell Authorised Service Centre, District Centre, Janakpuri, New Delhi. on 06.08.2014 .I was told it will be rectified in 2 weeks, after you deposit Rs. 5000/- in citi bank or transfer the amount through net banking in co"s account, for which accounts details were given to me and i transfered the amount on 11.8.2014. the transfered amount receipt was mailed to the service centre. but till date my laptop has not been repaired.I was told their was some issue with the bank, parts of your laptop has not been realeased. i want to ask you, Dell is such a reputed company, makes such a lapse on their part leaving customers to suffer. i request you to please look in to the matter and expedite the same at the earliest. regards sudhir barellia [protected]