[Resolved]  Dewan Housing Finance Corporation [DHFL] — delay in disbursement of already approved loan

Hi,

When last year my builder gave oop (Offer of possession) i summited that to dhfl but dhfl said can't disburse as disbursal to jaypee is on hold. After that i had long discussion with dhfl officials and they agreed that i take care of oop demand and registry amount will be paid by dhfl. Being middle class it took me 1 year to arrange money and clear oop demand of builder.

Now when i submitted stamp duty disbursement request to dhfl gurgaon office on 1 feb 19. They assured in 1 or 2 week it will be done but till now i have no idea what's going on. First few days customer care number was also not working. I wrote email they ask me to visit branch, when i visit branch they ask to connect to customer care. I wrote to nodal officer also but on my mail to nodal officer customer care responded saying will revert on proactive basis but its being 4th day since that email but no response till now from dhfl, please help me.

I have already taken admission of my ward in school near to my going to be new home in noida sector 151. My son has autism and getting him admission in any good school is very difficult and no response from dhfl is mounting pressure on me and family. My son's school is starting from april and builder will not give key's of house until registry amount is paid and registry work completed.

Once again i request please help me, i have invested everything to give my family a home but despite of all honesty and no default side, i am just pushed here and there.

My loan application number is 01161670
Email is: [protected]@rediffmail.com

Thanks,
Mahendra