[Resolved]  Dewan Housing Finance Corporation [DHFL] — emi deducted from my a/c, while I have not avail the loan (reminder)

Address:Jalandhar, Punjab

An amount of emi on top up loan for rs. 923 deducted from my cbi a/c no. [[protected]] on dated 11/08/2017 th. Ch. No. 037450. While i have not avail the loan. Amount deducted on 11/08/17. I contacted your jalandhar branch, but there is no response.
My old loan id no. 00001553
I have complained in consumer forum
Complaint number: 746235
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Aug 11, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Rajendra,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Jul 05, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Rajendra,

Our team is unable to trace your details from the given information. Request you to share us your loan application & mobile number as it will help us to connect with you soon.

Regards,
Team DHFL
Jul 07, 2018
Updated by Rajendrambd
Mail ID : [protected]@rediffmail.com

Mobile No : [protected]

You can trace it from below transaction:

Date Branch Ch. No. Narration Amount
11/08/[protected] CAS PRES CHQ/037450DHFL 923.00
Verified Support
Jul 09, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Rajendra,

We have forwarded your query to the concerned team. However, request you to share your loan application number as well to help us trace your issue and resolve it at the earliest.

Regards,
Team DHFL
Jul 09, 2018
Updated by Rajendrambd
Dear Sir,

I have already mentioned loan not sanctioned but EMI deducted, you can trace it from below transaction

11/08/[protected] CAS PRES CHQ/037450DHFL 923.00
Complaint comments 

Comments

Please provide my house loan ac statement
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Jul 19, 2018
Verified Support
Dear Prem manoli,

We are keen to assist you with your concern. Kindly share us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Jul 23, 2018
Verified Support
Dear Prem manoli,

We would like to inform you that we are yet to receive your email ID, mobile & loan account number. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Jul 24, 2018
Verified Support
Dear Prem manoli,

Your query is of utmost importance to us. However as we have not received your email ID, mobile & loan account number. Your concern has been closed from our end.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team

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