[Resolved] Dewan Housing Finance Corporation [DHFL] — fraud by dhfl : loan account no 00000640 | |||
Dear sir, Worst sercice by dhfl. My name is sarma s sahu (Mobile no : [protected] / [protected] and my loan account no is 00000640. I approched dhfl for a home loan thinging its process is quick than other banks. Mr pramodh (Mobile number :[protected]) is the executive from dhfl ghatkopar east branch assisted me with my documents. I gave all my documents and then i got an confirmation from mr promodh saying that my loan is approved and also the sanction letter was given to me. I was asked to give all my original documents and with my processing fees. I was also asked to pay rs 7650 via cash and when i asked why do i have to pay, mr promodh said its for agreement purpose and made me sign all the documents and i paid that amount to mr promodh via cash. I was not given any receipt for rs 7650. Mr promodh said the cheque will be ready in couple of days and i can collect it. Its not been more than 1 months i am waiting for the cheque and not when i call mr promodh he tells me to wait and does not answer my calls. Dhfl has already started deducting emi from my bank without even dispersing the amount. If my loan is not approved then why would you deduct emi from my account. And if its approved why am i not given the cheque??? Would also request you to send me an receipt for the amount of rs 7650 paid to mr promodh via cash. I would be filing an police complain and also register and complain with consumer forum in regards to the fraud. Request you to resolve it the earliest and give me my cheque and its been an worst service by dhfl. Regards, Sarma s sahu Was this information helpful? | |||
Feb 24, 2018 Complaint marked as Resolved Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint. Verified Support Jan 15, 2018 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Sarma Sahu, We have forwarded your concern to our team for resolution and they shall revert to you within 72 hours. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL Verified Support Jan 24, 2018 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Sarma Sahu, We trust that our team has addressed your concern via email. Request you to kindly acknowledge the same to help us assist you further. Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL | |||
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201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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