[Resolved]  Dewan Housing Finance Corporation [DHFL] — harassment/cheating in getting complete load not received and foreclosure statement

Its over a two months and i am struggling to get the complete lod from dhfl. No help even after writing to [protected]@dhfl or [protected]@dhfl.

Every time whenever i am writing or calling the customer care for the status... They are providing the same incomplete lod or a new date of after after two weeks... Like a fresh request ignoring the original request. Not sure dhfl people are really so incompetent or they are trained to behave like this with customer just to increase dhfl earning by forcefully making people continue with them.

Looks like its a tactic dhfl is following to cheat people by forcing people to continue loan at a higher interest (More than 11%) with them by not providing the required document to transfer the loan.

My loan application number : 00663069
One of the email chain from dhfl with subject line... "ccdis02076559 qrdis02094587 ccdis02076559 qrdis02090089 ccdis02076559 : lod"

Hope there is no need to provide mobile or email address here as it is already with dhfl.

Regards,
-ajay
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May 3, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Mar 27, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Ajay,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Apr 01, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Ajay,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Complaint comments 

Comments

श्रीमान जी, मुझे अपने बेटे नितिन दीवान जिसका देहान्त हो चुका है के लोन नम्बर 0000848 की स्टेटमेंट चाहिये जिसके लिए मैं कई बार प्रार्थना कर चुका हूं जोकि मुझे नही दी गई। आपसे निवेदन है कि मुझे उपरोक्त स्टेटमेंट देने की कृपा करें धन्यवाद
प्रार्थी बृजमोहन दीवान ईमेल [protected]@gmail.com ph.[protected]
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Mar 28, 2019
Verified Support
प्रिय बृजमोहन,

हमने आपकी समस्या को हमारी टीम के साथ शेयर कर दिया है। वे ७२ घंटो के अंदर आपसे संपर्क करेंगे।

सादर,
टीम DHFL

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    +91 22 6600 6999
    +91 22 6106 6800
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    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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