[Resolved] Dewan Housing Finance Corporation [DHFL] — home loan/ dhfl not proceed further for pmay benefit | |||
Dhfl doing cheating with me and not doing the proceedings for pmay beneifit in my home loan, as this loan is disbursed a year back. Who will be responsible for this negligence? Can dhfl refund the interest they take from me from the amount equivalent to pmay subsidy. I am fed up and want resolution of this. Kindly find trailed mail details below: Mail to dhfl as reply — Thanks, nigel. I am very much grateful of yours to provide such a positive response. Here i want to clarify few things and these are: 1. My parents are residing in uttrakhand and me and my brother or any other member of my family don't have the ownership of pre-existing property apart from my father. 2. My parents are not dependent on us as my father is an ex-army man and earning a pension from indian army.. 3. As earlier i request, please transfer my home loan file to some other executive apart from existing relationship executive - mr. Satish kumar pandey. Please tell me that how i can proceed further to avail benefit under pmay scheme or dhfl will take self initiation. Looking for your prompt response. Thanks & regards, Vikas dandriyal [protected] On wed, mar 21, 2018 at 2:14 pm, nodalofficer wrote: Dear mr. Dandriyal, This is with reference to your complaint dated march 13, 2018 addressed to the national housing bank and received via grids addressed to vp and head operations, dewan housing finance corporation ltd., vide reference no. Comp/1278/2018 received by us on march 19, 2018. We refer to your concerns raised regarding your application of pmay-clss for your loan application number 01026499.in this regard, we note that you have availed of a loan with your elder brother as co-applicant. The beneficiary family consists of you and your brother, your spouses and children besides your parents stationed in jharkand. The combined income reported in the loan account is in excess of rs. 7 lacs per annum and hence as applicants, you are eligible under the mig – i category. However, require clarification from you and your brother as to whether, there is no ownership to pre-existing property in the family (Extended family including dependant parents) Besides the above; the property financed as indicated is in indra park, new delhi -110045 and falls under the south delhi municipal corporation (Sdmc) which has just recently been accorded a notified area status and was not part of the original list of town codes, due to which your application could not be submitted earlier. For further queries or clarifications, please feel free to call us at[protected] or write to us at [protected]@dhfl.com. Looking forward to your response and co-operation in helping us serve you better. Sincerely, Nigel d Nodal officer’s desk, dhfl Was this information helpful? | |||
May 5, 2018 Complaint marked as Resolved Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint. Verified Support Mar 27, 2018 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Vikas, We have forwarded your query to the concerned team. However, request you to share your email ID as well to help us trace your issue and resolve it at the earliest. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL Verified Support Apr 04, 2018 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Vikas, We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL | |||
2 Comments | |||
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Still waiting for resolution, don't know the status...
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 24, 2018
Verified Support
Dear Mr. Vikas,
We have forwarded your concern to our team for resolution and they shall revert to you within 72 hours.
Regards,
Team DHFL
We have forwarded your concern to our team for resolution and they shall revert to you within 72 hours.
Regards,
Team DHFL
Dewan Housing Finance Corporation [DHFL] Customer Care's response, May 7, 2018
Verified Support
Dear Mr. Vikas,
We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].
Regards,
Team DHFL
We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].
Regards,
Team DHFL
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201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
Also everytime i am receiving same reply that complaint forwarded to concerned team and will resolve the solution soon from last 8 months.
We have forwarded your concern to our team for resolution and they shall revert to you within 72 hours.
Regards,
Team DHFL