[Resolved]  Dewan Housing Finance Corporation [DHFL] — home loan pre closure

Address:Krishnagiri, Tamil Nadu, 635109

Hi, this is srinivasan, taken a home loan from dhfl at 2013 loan no (530), now i wanted to fore close the loan i have requested for all required documents from local branch (Dhfl hosur) on june month and the local representative said even getting documents like (List of document and payment schedule) i have submit a written document and wait for 15 days i thought as it is only 15 days wait time, yes as they it took around month time to get these documents but they never ever opened topic for procedure even when i asked they said place bring payment will let you know, on august 2018 hdfc given their check for take but suddenly another rule came to picture i should request for loan closer via email to [protected]@dhfl.com, these sudden rules and delaying the whole process is never accepted. These behaviors brings our money + time down.

Contact no: [protected].
Mail: [protected]@gmail.com

Ps: there is no we're mentioned action taken or escalation team mail address or contact no to escalate with dhfl about my problem.

Regards,
Srini.
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Sep 23, 2018
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Aug 14, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Srinivasan Ramalingam,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Aug 14, 2018
Updated by Srinivasan Ramalingam
Hi Team, as I said earlier message the mail for [protected]@dhfl.com, already sent again I am mentioning no response received from ur team
Verified Support
Aug 21, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Mr. Srinivasan Ramalingam,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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