[Resolved] Dewan Housing Finance Corporation [DHFL] — home loan pre closure | |||
Hi, this is srinivasan, taken a home loan from dhfl at 2013 loan no (530), now i wanted to fore close the loan i have requested for all required documents from local branch (Dhfl hosur) on june month and the local representative said even getting documents like (List of document and payment schedule) i have submit a written document and wait for 15 days i thought as it is only 15 days wait time, yes as they it took around month time to get these documents but they never ever opened topic for procedure even when i asked they said place bring payment will let you know, on august 2018 hdfc given their check for take but suddenly another rule came to picture i should request for loan closer via email to [protected]@dhfl.com, these sudden rules and delaying the whole process is never accepted. These behaviors brings our money + time down. Contact no: [protected]. Mail: [protected]@gmail.com Ps: there is no we're mentioned action taken or escalation team mail address or contact no to escalate with dhfl about my problem. Regards, Srini. Was this information helpful? | |||
Sep 23, 2018 Complaint marked as Resolved Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint. Verified Support Aug 14, 2018 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Srinivasan Ramalingam, We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL Verified Support Aug 21, 2018 Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Srinivasan Ramalingam, We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com. Regards, Team DHFL | |||
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+91 22 6600 6999
+91 22 6106 6800
201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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