Dewan Housing Finance Corporation [DHFL] — home loan roi not reducing from dhfl

Address:503 - 504, International Commerce Centre, Besides Kadiwala School Near Majura Gate, Ring Road, Surat – 395001, Gujarat, Surat, Gujarat 395001, 395017

I took housing loan from dhfl in floating method. Our finance minister & reserve bank of india has lowered down the interest rates for housing loan. Several nationalized & private banks has also reduced their housing loan interest. On asking dhfl officials, they are responding that as and when the govt will lower the rates, we will also lower down, it is set in the computer and will automatically lower down. I had gave them post dated cheques mentioning the amount as what the interest rates was at that moment. Now the interest rates has been lowered down, but they are giving me several excuses. They are argue every time i visited to dhfl branch office in surat, gujarat and even not getting satisfied answer from dhfl customer care. It is simply a cheating case to the consumers. Govt. May ask the finance officials of dhfl of their charging of interest rates.
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Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Sep 12, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Customer,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan application number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Sep 13, 2019
Updated by Harsh756
Here is my mail id “harsh.[protected]@gmail.com”, contact number [protected] and DHFL Homeloan id 00004887.
Sep 17, 2019
Updated by Harsh756
Dear DHFL no any mail or call received from you and i have been waiting from last 5 days.
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Here is my mail id “harsh.[protected]@gmail.com”, contact number [protected] and DHFL Homeloan id 00004887.

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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