Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — interest rates are not reduced

Alkhu

from Aligarh, Uttar Pradesh

Address:

Bareilly, Uttar Pradesh, 243003

My name is ankit mittal. My application no. Is 01299704.
1. I applied hl under floating rates. But still it is up to 9.8 % when your company is asking for 8.35% for new applicants.
2. Let me ask one thing why intrest is changed on insurance which was imposed on me.
When my paied amount was 21.5 lacs and as per company disbursement amount is 2277846.

I was asked to pay 2800/- around to further reduce the intrest 8.7%. Why i should i pay to reduce interest rate when i applied for floating intrest.
I ask you to consider reduced rates from the date when company had reduced.

Dhfl is charging high intrest rate but only intrested to gain new customers not existing customers like me who are not satisfied and willing to transfer loan to another bank.

Regards
Ankit mittal
[protected]

Was this information helpful?

No (0)

Yes (0)

Sep 30, 2017

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2017

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Ankit Mittal,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL

Aug 25, 2017

Updated by Alkhu The person has called me but couldn't confirm any thing... Just temporized.

No seriousness is shown to close the issue... No local team contacted to meet to solve the issue for satisfaction.

Aug 25, 2017

Updated by Alkhu Call received from [protected]

Aug 30, 2017

Updated by Alkhu Here want to know who has communicated this rate deduction scheme with me in the past. Is there the thing that I need to approach you to get this scheme. No body was bothered there to communicate with me.
Schemes are ment to be communicated my there server to customer. Not customer need to every time to ask for the schemes.

Schemes are ment to increase interest of the customers not to discourage.

If I am getting 8.35% rate of intrest from other banks why should I stay with DHFL.
Else from day one intrest is charged on my insurance policy EMI. Why should I pay.
It seems that DHFL is befooling their customers while giving HOME LONE and after that leave the customer on his fate...

Very disappointing, and discouraging.

Regards

Ankit Mittal

Verified Support

Aug 30, 2017

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Ankit Mittal,

We understand that our customer care team has looked into your query and provided the best possible resolution via email. We hope we have been able to clarify the concern raised by you.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on[protected].

Regards,
DHFL Team

Aug 31, 2017

Updated by Alkhu No I have not received any satisfactory answer from DHFL team. No satisfactory solution is provided.
Every time new person call to understand the issue and doesn't give the solution than other person calls for the same.

KOI SOLUTION NAHI DETA BAS BAAT KARKE REHJATA HAI