Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — interest rates have been increased 4 times in past 3 months.

Vinay Sharma 7

from Delhi, Delhi

Address:	New Delhi, Delhi, 110033
Website:	www.dhfl.com

Loan account no: 42787
Application no: 01369988

Dear dhfl team,
You have give home loan with the interest rate of 10.05% which was very high as compared to other lenders.
After completing one year, i came to know that interest can be reduced by giving 2850/- cheque to the branch. I did the same thing and got the interest reduced to 9%.
In the past few month, interest rates are increased so many times with tenure also crossed 20 years

Problem is that i have repaid 2 lac rupees in 2 years and still the tenure is same 20 years.
Can you able to do something or i will approach consumer court to raise this issue.

Regards
Vinay
[protected]

Was this information helpful?

No (0)

Yes (0)

Oct 30, 2018

Complaint marked as Resolved

Nothing is resolved as of now. i am not able to understand why they are marking as complete. it is very pathetic.

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Aug 19, 2018

Updated by Vinay Sharma 7 Email ID:
vinay.[protected]@gmail.com

Aug 19, 2018

Updated by Vinay Sharma 7 If you are giving 8.35% Interest rate to new customers. Then, atleast take care of your loyal customer as well.

We are happy if we are allowed to pay anything below 8.70%

Please look into this and resolve asap.

Regards
Vinay
[protected]
vinay.[protected]@gmail.com
Loan Account No: 00042787
Application No: 01369988

Verified Support

Aug 20, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Vinay,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL

Aug 30, 2018

Updated by Vinay Sharma 7 Dear DHFL Team,
You have confirmed that you will take 72 hours to resolve this issue but 10 days=240 Hours passed and still no reply from your side.
You dont have any resolution for this cheating.

Verified Support

Sep 05, 2018

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Vinay,

We trust that our team has addressed your concern via email. Request you to kindly acknowledge the same to help us assist you further. Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Sep 17, 2018

Updated by Vinay Sharma 7 Nothing has been addressed by your team. They suggested me to visit branch. I already visited many times with a patience but nothing came but only frustration and harassment.
Its an bad customer experience chain from DHFL.
(Visit your Branch-- Branch said put a mail to response--- Response said visit our branch)
Can you please assign someone to resolve this query. I will be happy then.

Regards
Vinay
[protected]

Sep 23, 2018

Updated by Vinay Sharma 7 Dear DHFL,
Where are you. No Resolution yet.
If you are not able to resolve, then please provide F&F Outstanding. It is costlier to me. I cannot afford to continue as there is no importance of customer in your company.

I will tell everyone in my big circle to beware of DHFL.

Thanks
Vinay
[protected]

Oct 14, 2018

Updated by Vinay Sharma 7 Dear DHFL,
Are you listening or not ?

Should i lodge a consumer complaint

Oct 17, 2018

Updated by Vinay Sharma 7 Dear DHFL,
Request you to please look into this and help in reducing my interest rate to best possible rate.

I cannot give any more money for reducing interest rate.Already i have paid 2850

Regards
Vinay
[protected]